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Lessons from hospitality that can serve anyone · Study

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ArticleLessons from hospitality that can serve anyone

Cherrill P. Heaton2001

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Lessons from hospitality that can serve anyone

Cherrill P. Heaton

49 citations·0/0 files stored·Organizational Dynamics

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Customer Service Quality and Loyalty Leadership and Management in Organizations Service and Product Innovation

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1984New Tools for Achieving Service Quality

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2009Measuring Guest Satisfaction and Competitive Position in the Hospitality and Tourism Industry 2006Indicators: on visualizing, classifying and dramatizing 2013Seasonal Employees 2017Quality of working life and engagement in hostels 2006What do seasonal lodging operators need to know about seasonal workers?2017Effects of cooperative learning on Chinese students performing a formal table setting for American style service

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Year2001

Typearticle

Published2001-06-01

VenueOrganizational Dynamics

ISSN-L0090-2616

Languageen

Citations49

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/s0090-2616(01)00039-0

openalex_workW2011133960

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