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The role of social support on relationship quality and social commerce · Study

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ArticleThe role of social support on relationship quality and social commerce

Unknown author2014

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Articlegreen2014

The role of social support on relationship quality and social commerce

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505 citations·0/0 files stored·Technological Forecasting and Social Change

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Digital Marketing and Social Media Consumer Behavior and Marketing Influence Technology Adoption and User Behaviour

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References

1988Structural equation modeling in practice: A review and recommended two-step approach.1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation 2003Trust and TAM in Online Shopping: An Integrated Model1 1976Social Support as a Moderator of Life Stress 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective

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2016Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation 2020Customer Behavior as an Outcome of Social Media Marketing: The Role of Social Media Marketing Activity and Customer Experience 2015Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning 2016Understanding social commerce: A systematic literature review and directions for further research

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Details

Year2014

Typearticle

Published2014-06-24

VenueTechnological Forecasting and Social Change

ISSN-L0040-1625

Languageen

Citations505

Files0 public / 0

ShelfDigital Marketing and Social Media

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doi10.1016/j.techfore.2014.05.012

openalex_workW2011447549

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2017Measuring consumer perception of social media marketing activities in e-commerce industry: Scale development & validation

2014Exploring the Security of Information Sharing on Social Networking Sites: The Role of Perceived Control of Information

2019Analyzing the effect of social support and community factors on customer engagement and its impact on loyalty behaviors toward social commerce websites

2015Social commerce: The transfer of power from sellers to buyers