Article2013

Managerial role in organizational CSR: empirical lessons from Ghana

45 citations0/0 files storedCorporate Governance

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Corporate Social Responsibility Reporting Ethics in Business and Education Corporate Social Responsibility and Sustainability

Abstract

Purpose –The purpose of this paper is to examine the managerial role in the practices of corporate social responsibility (CSR) in developing economies. Design/methodology/approach –The paper takes the form of an empirical analysis of employees' opinions based on a quantitative survey of 100 middle and senior level managers from four organisations chosen from relatively high impact industry sectors. Findings –Managerial role in the practice of CSR is limited and ineffective in Ghana. Difficulties of effective CSR implementation mainly stem from leadership weak spots in the form of mismanagement and corruption, lack of leadership commitment and unwillingness to allocate monies due for CSR activities. Organisations can do better in the practice of CSR if management's attitude to CSR, corruption, and work behaviors are positive. Practical implications –The paper provides valuable information on managerial activities with regards to organisational CSR, and how these can be improved. Originality/value –Empirical literature on CSR in developing countries is limited. This paper identifies the roles that management and organisational leadership can play in the practice of CSR in developing countries. The paper proposes a universal approach which aims to address the need for adequate and effective enforcement of CSR.

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References

2010Strategic management a stakeholder approach 1983Culture's Consequences: International Differences in Work-Related Values.1979A Three-Dimensional Conceptual Model of Corporate Performance 1991The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders 2008“Implicit” and “Explicit” CSR: A Conceptual Framework for a Comparative Understanding of Corporate Social Responsibility 2010The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice 2010Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR Communication 2008The Oxford Handbook of Corporate Social Responsibility

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