Benchmarking: A Self‐Improvement Strategy

Lawrence S. Pryor

67 citations0/0 files storedJournal of Business Strategy

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Quality and Supply Management Accounting and Organizational Management Management Systems and Quality Improvement

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Abstract Benchmarking can improve strategic and operational effectiveness by forcing companies to evaluate their efforts compared to "best in class" firms and identify ways to enhance that performance.

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1993Aiming high: Competitive benchmarking for superior performance 1992The art of benchmarking: using customer feedback to establish a performance gap 1997Towards a General Managerial Framework for Performance Measurement: A Comprehensive Highway Maintenance Application 2005Benchmarking as a tool of strategic management 1999Benchmarking Your Marketing Process 1996Advanced manufacturing technology investment: criteria for organizational choice and appraisal 1991Die lernende Organisation im Spannungsfeld von Strategie, Struktur und Kultur 1997Benchmarking and project management: a review and organizational model

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