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The Aftermath of Information Technology Outsourcing: An Empirical Study of Firm Performance Following Outsourcing Decisions
16 references·16 citing·43 second hopsampled
The Aftermath of Information Technology Outsourcing: An Empirical Study of Firm Performance Following Outsourcing Decisions (2008)The Aftermath of Information Technology O…Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis1 (2005)Information Technology and th…Information systems outsourcing (2004)Information systems outsourci…Issues in Linking Information Technology Capability to Firm Performance1 (2003)Issues in Linking Information…Investment in Enterprise Resource Planning: Business Impact and Productivity Measures (2002)Investment in Enterprise Reso…Do formal contracts and relational governance function as substitutes or complements? (2002)Do formal contracts and relat…A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)A Resource-Based Perspective …Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation (1999)Effect of Partnership Quality…Core IS Capabilities for Exploiting Information Technology (1998)Core IS Capabilities for Expl…An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience1 (1998)An Empirical Investigation of…The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions (1996)The Effect of Service Quality…Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value1,2 (1996)Productivity, Business Profit…Develop Long-Term Competitiveness through IT Assets (1996)Develop Long-Term Competitive…Detecting abnormal operating performance: The empirical power and specification of test statistics (1996)Detecting abnormal operating …Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis (1995)Information Technology and Su…Information Technologies and Business Value: An Analytic and Empirical Investigation (1995)Information Technologies and …Determinants of Information Technology Outsourcing: A Cross-Sectional Analysis (1992)Determinants of Information T…End users' resistance behaviour paradigm in pre-deployment stage of ERP systems: evidence from Bangladeshi manufacturing industry (2021)End users' resistance behavio…Strategic risk analysis for information technology outsourcing in hospitals (2017)Strategic risk analysis for i…Information technology (IT) outsourcing by business process outsourcing/information technology enabled services (BPO/ITES) firms in India (2015)Information technology (IT) o…Does Outsourcing Really Improve Firm Performance? Empirical Evidence and Research Agenda (2015)Does Outsourcing Really Impro…Management Commitments that Maximize Business Impact from IT (2014)Management Commitments that M…Outsourcing: A Review of Trends, Winners & Losers and Future Directions (2013)Outsourcing: A Review of Tren…Outsourcing Contracts and Equity Prices (2013)Outsourcing Contracts and Equ…Knowledge transfer and utilization in IT outsourcing partnerships: A preliminary model of antecedents and outcomes (2013)Knowledge transfer and utiliz…Critical success factors for offshore software outsourcing contract management from vendors’ perspective: an exploratory study using a systematic literature review (2013)Critical success factors for …Cloud Computing: How does it differ from IT outsourcing and what are the implications for practice and research? (2013)Cloud Computing: How does it …How to Steer the IT Outsourcing Provider (2012)How to Steer the IT Outsourci…The Business Value of IT: A Synthesis and Framework of Archival Research (2011)The Business Value of IT: A S…Information Technology Outsourcing: A Taxonomy of Prior Studies and Directions for Future Research (2011)Information Technology Outsou…Factors impacting knowledge transfer success in information systems outsourcing (2011)Factors impacting knowledge t…A Meta-Analysis of the Effects of IT Investment on Firm Financial Performance (2011)A Meta-Analysis of the Effect…Does IT outsourcing deliver economic value to firms? (2010)Does IT outsourcing deliver e…An Evolutionary Theory of Economic Change. (1983)Firm Resources and Sustained Competitive Advantage (1991)Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms1 (2003)Firm resources and sustained competitive advantage (2004)Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value1 (2004)Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1 (2011)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Case Study Research: Design and Methods (1984)11 Evidence in Management and Organizational Science: Assembling the Field’s Full Weight of Scientific Knowledge Through Syntheses (2008)\nThe use of partial least squares path modeling in international marketing (2009)The use of partial least squares path modeling in international marketing (2009)Competitive Advantage: Creating and Sustaining Superior Performance (1985)The theory and practice of econometrics (1986)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Computing Productivity: Firm-Level Evidence (2003)Using daily stock returns (1985)The effects of management buyouts on operating performance and value (1989)Size and Book-to-Market Factors in Earnings and Returns (1995)Measuring long-horizon security price performance (1997)An Examination of Long‐Term Abnormal Stock Returns and Operating Performance Following R&D Increases (2004)Dumb money: Mutual fund flows and the cross-section of stock returns (2008)Specification Tests in Econometrics (1978)The Modern Industrial Revolution, Exit, and the Failure of Internal Control Systems (1993)Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending (1996)The Nature of Theory in Information Systems1 (2006)Dynamic capabilities and strategic management (1997)Empirical research on the resource‐based view of the firm: an assessment and suggestions for future research (2006)Competing Perspectives on the Link between Strategic Information Technology Alignment and Organizational Agility: Insights from a Mediation Model1 (2011)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)From IT Leveraging Competence to Competitive Advantage in Turbulent Environments: The Case of New Product Development (2006)Stakeholder pressure and the adoption of environmental practices: The mediating effect of training (2009)Understanding the Link Between Information Technology Capability and Organizational Agility: An Empirical Examination1 (2011)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Economic Institutions of Capitalism (1987)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)Control of inter-organizational relationships: evidence on appropriation concerns and coordination requirements (2003)When Does Trust Matter to Alliance Performance? (2006)Inter‐organizational communication as a relational competency: Antecedents and performance outcomes in collaborative buyer–supplier relationships (2007)A resource‐based view of the firm (1984)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)The competitiveness of small and medium enterprises (2002)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)
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References

  • 2000A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation15,027 cited
  • 2002Do formal contracts and relational governance function as substitutes or complements?3,663 cited
  • 1995Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis2,366 cited
  • 1996Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value1,21,628 cited
  • 1996Detecting abnormal operating performance: The empirical power and specification of test statistics1,609 cited
  • 2004Information systems outsourcing1,381 cited
  • 1995Information Technologies and Business Value: An Analytic and Empirical Investigation1,131 cited
  • 1996Develop Long-Term Competitiveness through IT Assets1,059 cited
  • 2003Issues in Linking Information Technology Capability to Firm Performance11,026 cited
  • 2005Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis11,010 cited
  • 1998An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience11,005 cited
  • 1998Core IS Capabilities for Exploiting Information Technology920 cited
  • 1996The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions917 cited
  • 1999

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Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation
914 cited
  • 2002Investment in Enterprise Resource Planning: Business Impact and Productivity Measures877 cited
  • 1992Determinants of Information Technology Outsourcing: A Cross-Sectional Analysis739 cited
  • Cited by

    • 2011The Business Value of IT: A Synthesis and Framework of Archival Research98 cited
    • 2013Knowledge transfer and utilization in IT outsourcing partnerships: A preliminary model of antecedents and outcomes96 cited
    • 2015Does Outsourcing Really Improve Firm Performance? Empirical Evidence and Research Agenda78 cited
    • 2011Information Technology Outsourcing: A Taxonomy of Prior Studies and Directions for Future Research76 cited
    • 2011A Meta-Analysis of the Effects of IT Investment on Firm Financial Performance72 cited
    • 2011Factors impacting knowledge transfer success in information systems outsourcing59 cited
    • 2013Critical success factors for offshore software outsourcing contract management from vendors’ perspective: an exploratory study using a systematic literature review49 cited
    • 2013Outsourcing Contracts and Equity Prices44 cited
    • 2014Management Commitments that Maximize Business Impact from IT39 cited
    • 2017Strategic risk analysis for information technology outsourcing in hospitals36 cited
    • 2013Outsourcing: A Review of Trends, Winners & Losers and Future Directions31 cited
    • 2010Does IT outsourcing deliver economic value to firms?30 cited
    • 2015Information technology (IT) outsourcing by business process outsourcing/information technology enabled services (BPO/ITES) firms in India27 cited
    • 2012How to Steer the IT Outsourcing Provider25 cited
    • 2021End users' resistance behaviour paradigm in pre-deployment stage of ERP systems: evidence from Bangladeshi manufacturing industry24 cited
    • 2013Cloud Computing: How does it differ from IT outsourcing and what are the implications for practice and research?23 cited