Extranets: impacts on business practices and relationships

Richard P. Vlosky · Renée J. Fontenot · Lydia L. Blalock

84 citations0/0 files storedJournal of Business and Industrial Marketing

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Business Strategy and Innovation Customer Service Quality and Loyalty Collaboration in agile enterprises

Abstract

Extranets are extended intranets connecting organizations, which may include personnel, customers, suppliers and strategic partners. An extranet is one way in which a firm can improve their offering and remain competitive. This paper explores extranet linkages and examines how extranets impact business practices and business relationships. Also explores traditional relationship constructs function in an extranet context.

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References

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