The impact of coping with time pressure on boundary spanner collaborative behaviors

Brian S. Fugate · Rodney Thomas · Susan L. Golicic

28 citations0/0 files storedInternational Journal of Physical Distribution & Logistics Management

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Quality and Supply Management Customer Service Quality and Loyalty Outsourcing and Supply Chain Management

Abstract

Purpose – The purpose of this research is to investigate the direct and interaction effects of managers' tactics to deal with time pressure on behaviors and relational norms across transactional and collaborative buyer‐supplier relationships.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1994The Commitment-Trust Theory of Relationship Marketing 1998Social Capital, Intellectual Capital, and the Organizational Advantage 1979Transaction-Cost Economics: The Governance of Contractual Relations 1992The Use of Pledges to Build and Sustain Commitment in Distribution Channels 1992Do Norms Matter in Marketing Relationships?1997Transaction Cost Analysis: Past, Present, and Future Applications 1999Logistics Research Methods: Employing Structural Equation Modeling to Test for Construct Validity

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