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Consumer trust in e-commerce web sites

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References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
1978Social Learning Theory.25,426 cited
1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
1966The Scree Test For The Number Of Factors13,549 cited
1976Markets and Hierarchies: Analysis and Antitrust Implications.13,381 cited
1990Grounded theory research: Procedures, canons, and evaluative criteria11,129 cited
1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
1977Social Learning Theory9,650 cited
2008Qualitative Content Analysis6,108 cited
2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
2006Why People Obey the Law5,146 cited
1985Trust as a Social Reality4,158 cited
1998Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance4,053 cited

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1999Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs13,697 cited

Cited by

2016Analysing the critical factors influencing trust in e-government adoption from citizens’ perspective: A systematic review and a conceptual framework294 cited
2017Internet of Things: understanding trust in techno-service systems60 cited
2013A Classification and Investigation of Trustees in B-to-C e-Commerce: General vs. Specific Trust48 cited
2021Government policies and attitudes to social media use among users in Turkey: The role of awareness of policies, political involvement, online trust, and party identification40 cited
2017Information richness and trust in v-commerce: implications for services marketing38 cited
2021Fooled in the relationship: How Amazon Prime members' sense of self‐control counter‐intuitively reinforces impulsive buying behavior35 cited
2022How Perceptions of Trust and Intrusiveness Affect the Adoption of Voice Activated Personal Assistants28 cited
2022Designing for Trust on E-Commerce Websites Using Two of the Big Five Personality Traits25 cited
2013Factors affecting e-commerce adoption in small and medium enterprises: An interpretive study of Botswana24 cited
2024Technology acceptance model for understanding consumer’s behavioral intention to use artificial intelligence based online shopping platforms in Bangladesh22 cited
2024Consumer Trust and Online Purchase Intention for Sustainable Products20 cited
2022Assessing the ethical and social concerns of artificial intelligence in neuroinformatics research: an empirical test of the European Union Assessment List for Trustworthy AI (ALTAI)20 cited
2013Building Trust in E-Commerce: A Proposed Shariah Compliant Model19 cited
2014A review of factors that influenced online trust in social commerce17 cited
2017Risk, privacy and security concerns in digital retail17 cited
2017An Assessment of the Recognition and Use of Online Shopping by Digital Immigrants and Natives in India and China16 cited