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Communication overload: a phenomenological inquiry into academic reference librarianship

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References

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2007Filtering and withdrawing: strategies for coping with information overload in everyday contexts245 cited
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2017Including the Voices of Librarians of Color in Reference and Information Services Research15 cited

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2014Can I Have Your Attention? Implications of the Research on Distractions and Multitasking for Reference Librarians12 cited

2016The Construction of Librarians’ Professional Identities: A Discourse Analysis11 cited

2016Making sense of professional work: Metaphors for reference and information service11 cited

2024Strong service orientations and fostering self-sufficiency: How librarians approach reference work in Lahore, Pakistan2 cited

2015Uncertainty in Reference and Information Service.2 cited

2025Academic reference librarians’ perception of information overload: An exploratory study1 cited