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Social Media Use during Unplanned Transit Network Disruptions: A Review of Literature

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References

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2009Crisis in a Networked World427 cited
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2011Social Media and Disasters: Current Uses, Future Options, and Policy Considerations

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343 cited

2007Do You Know What It Means to Miss New Orleans? Internet Communication, Geographic Community, and Social Capital in Crisis268 cited

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2017Tweeting about public transit — Gleaning public perceptions from a social media microblog56 cited
2020Exploring behavioral heterogeneities of metro passenger’s travel plan choice under unplanned service disruption with uncertainty38 cited
2016The Potential of Volunteered Geographic Information (VGI) in Future Transport Systems37 cited
2023Measuring the impacts of disruptions on public transit accessibility and reliability29 cited
2022An overview of public transport reliability studies using a bibliometric analysis28 cited
2019Applying affective event theory to explain transit users’ reactions to service disruptions28 cited
2021Identifying Ridesharing Risk, Response, and Challenges in the Emergence of Novel Coronavirus Using Interactions in Uber Drivers Forum26 cited
2021Real-Time Twitter Data Mining Approach to Infer User Perception Toward Active Mobility23 cited
2019Obtaining transit information from users of a collaborative transit app: Platform-based and individual-related motivators21 cited
2016Understanding social media program usage in public transit agencies21 cited
2019Passenger Travel Behavior Analysis under Unplanned Metro Service Disruption: Using Stated Preference Data in Guangzhou, China18 cited
2018Learning to use transit services: adapting to unfamiliar transit travel16 cited