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QFD‐based modular logistics service design

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References

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2003Managing modularity of product architectures: toward an integrated theory305 cited

Cited by

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2018Middle-range theorizing on logistics customer service68 cited
2017Evolution of modularity literature: a 25-year bibliometric analysis63 cited
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2016Service decomposition: a conceptual analysis of modularizing services47 cited
2019Service modularity: literature overview of concepts, effects, enablers, and methods40 cited
2019Modularization as a system life cycle management strategy: Drivers, barriers, mechanisms and impacts32 cited
2019Two routes of service modularization: advancing standardization and customization31 cited
2016A Markovian-QFD approach in addressing the changing priorities of the customer needs28 cited
2015Service-dominant logic for managing the logistics-manufacturing interface28 cited
2016A framework of satisfaction for continually delivered business services28 cited
2016A systems approach for forward and reverse logistics design27 cited