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Exploring asymmetric effects in the formation of retail price satisfaction · Study

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ArticleExploring asymmetric effects in the formation of retail price satisfaction

Stephan Zielke2007

Article2007

Exploring asymmetric effects in the formation of retail price satisfaction

67 citations·0/0 files stored·Journal of Retailing and Consumer Services

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Consumer Market Behavior and Pricing Customer Service Quality and Loyalty Consumer Retail Behavior Studies

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References

1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions 2017The Motivation to Work 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents 1993The Antecedents and Consequences of Customer Satisfaction for Firms 1977Importance-Performance Analysis 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response

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2019Customer loyalty in the fast food restaurants of Bangladesh 2013Shopping in discount stores: The role of price-related attributions, emotions and value perception 2020How to increase multichannel shopping satisfaction? An adapted Kano based stage-gate approach to select new technologies 2014A model to evaluate the effects of price fairness perception in online hotel booking 2015Price image consequences

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Year2007

Typearticle

Published2007-09-21

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations67

Files0 public / 0

ShelfConsumer Market Behavior and Pricing

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doi10.1016/j.jretconser.2007.08.005

openalex_workW2013723997

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