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Measuring the performance of office buildings maintenance management in Malaysia
14 references·1 citing·35 second hop
Measuring the performance of office buildings maintenance management in Malaysia (2011)Measuring the performance of office build…Improving service provision through better management and measurement of customer satisfaction in facilities management (2010)Improving service provision t…Sourcing strategies of facilities management (2004)Sourcing strategies of facili…Performance measures for academic departments (2003)Performance measures for acad…Measuring performance in a changing business environment (2003)Measuring performance in a ch…Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I (2001)Transforming the Balanced Sco…Lee's Building Maintenance Management (2001)Lee's Building Maintenance Ma…Evaluation and improvement of manufacturing performance measurement systems ‐ the role of OEE (1999)Evaluation and improvement of…A Stakeholder Approach to Strategic Performance Measurement (1997)A Stakeholder Approach to Str…A survey and taxonomy of strategy‐related performance measures for manufacturing (1996)A survey and taxonomy of stra…Performance measurement system design (1995)Performance measurement syste…Improving Performance: How To Manage the White Space on the Organization Chart. Second Edition. The Jossey-Bass Management Series. (1995)Improving Performance: How To…Measuring Service Quality and Promoting Decentring (1994)Measuring Service Quality and…The performance measurement manifesto. (1991)The performance measurement m…The Status of Productivity Measurement in the Public Sector (1978)The Status of Productivity Me…Development of a significant index model for assessing heritage building maintenance management challenges (2023)Development of a significant …The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. (1992)The machine that changed the world (1992)Measuring supply chain performance (1999)Management control systems and strategy: A resource-based perspective (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Out of the Crisis (1982)Overall equipment effectiveness as a measure of operational improvement – A practical analysis (2000)Manufacturing excellence through TPM implementation: a practical analysis (2006)Overall throughput effectiveness (OTE) metric for factory-level performance monitoring and bottleneck detection (2006)Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit (1984)Integration of artificial neural network and MADA methods for green supplier selection (2010)Management of Social Issues in Supply Chains: A Literature Review Exploring Social Issues, Actions and Performance Outcomes (2015)Using the balanced scorecard as a strategic management system (1996)The balanced scorecard: Translating strategy into action (1997)Integrative strategic performance measurement systems, strategic alignment of manufacturing, learning and strategic outcomes: an exploratory study (2004)Management control systems as a package—Opportunities, challenges and research directions (2008)An institutional perspective on performance measurement and management in the ‘new public sector’ (2000)Shareholder value, stakeholder management, and social issues: what's the bottom line? (2001)Stakeholder Theory, Value, and Firm Performance (2013)Psychological Flexibility, ACT, and Organizational Behavior (2006)Targets of Intervention in Cultural and Behavioral Change (2006)Training corporate managers to adopt a more autonomy‐supportive motivating style toward employees: an intervention study (2009)The performance measurement revolution: why now and what next? (1999)The balance on the balanced scorecard a critical analysis of some of its assumptions (2000)Performance implications of strategic performance measurement in financial services firms (2003)Measuring supply chain performance: current research and future directions (2006)Qualitative case studies in operations management: Trends, research outcomes, and future research implications (2010)Performance Measurement: Challenges for Tomorrow* (2011)Public Service Under Challenge in the Age of Privatization (1996)A Look at Efficiency in Public Administration (2014)Understanding the Limits of Technology’s Impact on Police Effectiveness (2016)Overview of maintenance strategy, acceptable maintenance standard and resources from a building maintenance operation perspective (2009)Benchmarking success of building maintenance projects (2010)Case for alternative approach to building maintenance management of public universities (2010)
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References

  • 1995Performance measurement system design3,257 cited
  • 2001Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I1,899 cited
  • 1991The performance measurement manifesto.1,295 cited
  • 1997A Stakeholder Approach to Strategic Performance Measurement856 cited
  • 2003Measuring performance in a changing business environment610 cited
  • 1999Evaluation and improvement of manufacturing performance measurement systems ‐ the role of OEE309 cited
  • 1995Improving Performance: How To Manage the White Space on the Organization Chart. Second Edition. The Jossey-Bass Management Series.286 cited
  • 1996A survey and taxonomy of strategy‐related performance measures for manufacturing265 cited
  • 1978The Status of Productivity Measurement in the Public Sector100 cited
  • 2001Lee's Building Maintenance Management91 cited
  • 2003Performance measures for academic departments85 cited
  • 2004Sourcing strategies of facilities management70 cited
  • 1994Measuring Service Quality and Promoting Decentring55 cited
  • 2010Improving service provision through better management and measurement of customer satisfaction in facilities management40 cited

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  • 2023

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Development of a significant index model for assessing heritage building maintenance management challenges
10 cited