Achieving Dynamic Stability through Information Technology

Andrew C. Boynton

82 citations0/0 files storedCalifornia Management Review

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Information Technology Governance and Strategy Innovation and Knowledge Management Collaboration in agile enterprises

Abstract

The dynamically stable organization serves the widest range of customers and changing product demands while building on long-term process capabilities and collective firm-wide knowledge. Critical to achieving a dynamic stability is the strategic management of information. This article discusses three primary challenges for information systems. The first challenge involves providing managers with the capability to rapidly identify and use information about product and process know-how resident throughout the firm. The second challenge involves providing information to managers about the appropriate allocation of capabilities and know-how given rapid, unpredictable product or process change. The third challenge is associated with the needs to link functions and organizations horizontally to increase speed and flexibility of response.

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References

1985The Second Industrial Divide 1980Economies of scope and the scope of the enterprise 1988Handbook of Organizational Communication.1991Beyond Flexibility: Building and Managing the Dynamically Stable Organization

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