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Electronic Trading and Work Transformation in the London Insurance Market

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Information Systems Theories and Implementation Management and Organizational Studies Digital Economy and Work Transformation

Abstract

The integration of information and communications technologies (IT) is playing a key role in transforming the nature of work. The link between IT and transformation is poorly understood, and further theoretical developments are needed to advance our current knowledge of this relationship. In this paper, we develop a conceptual scheme by drawing on and extending Giddens' social theory of transformation that relates changes in modern institutions to shifts in self-identity. We illustrate the value of these ideas in making sense of the introduction of an electronic trading system, LIMNET EPS, across the London Insurance Market. Furthermore, our case analyses suggest some practical implications on electronic trading and work transformation.

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References

1992Basics of Qualitative Research: Grounded Theory Procedures and Techniques.1990The consequences of modernity 1989Building Theories from Case Study Research 1967The Social Construction of Reality: A Treatise in the Sociology of Knowledge.1967The Social Construction of Reality 2020Modernity and Self-Identity: Self and Society in the Late Modern Age 1974Labor and Monopoly Capital 1992The Duality of Technology: Rethinking the Concept of Technology in Organizations

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