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ArticleResearch in hospitality human resource management and organizational behaviour

Yvonne Guerrier1998

Article1998

Research in hospitality human resource management and organizational behaviour

Yvonne Guerrier · Margaret A. Deery

79 citations·0/0 files stored·International Journal of Hospitality Management

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Hospitality and Tourism Education Job Satisfaction and Organizational Behavior Human Resource and Talent Management

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References

1956The Presentation of Self in Everyday Life.1974The Nature of Managerial Work 1983The Managed Heart 1989When Giants Learn to Dance 1991Reframing organizational culture 2024Down and Out in Paris and London 1994Poor Personnel Practice In the Hotel and Catering Industry: Does It Matter?1989R for Turnover

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2016Bibliometric studies in tourism 2007Innovation behavior in the hotel industry 2003Promoting service quality in tourist hotels: the role of HRM practices and service behavior 2002Multicriteria selection for a restaurant location in Taipei 2009Emotional dissonance and emotional exhaustion among hotel employees in Nigeria 2009Innovation activity in the hotel industry 2002Managing organisational culture: insights from the hospitality industry

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Year1998

Typearticle

Published1998-06-01

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations79

Files0 public / 0

ShelfHospitality and Tourism Education

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doi10.1016/s0278-4319(98)00017-6

openalex_workW2014311693

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2000Customer service employees’ behavioral intentions and attitudes: an examination of construct validity and a path model