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The Service Factory: A Future Vision
0 references·7 citing·25 second hop
The Service Factory: A Future Vision (1991)The Service Factory: A Future VisionMeasurement of Service Efficiency in Different Types of Banking Services (2013)Measurement of Service Effici…Efficient service production: service factories in banking (2013)Efficient service production:…Service orientation: effectuating business model innovation (2012)Service orientation: effectua…Customer Oriented Industrial Services (2004)Customer Oriented Industrial …Outsourcing into service factories (2003)Outsourcing into service fact…Cywilizacja usługowa - samorealizujące się niespełnienie. Szkice z pogranicza epok (2003)Cywilizacja usługowa - samore…Re-engineering the purchasing function (2000)Re-engineering the purchasing…Case Study Research: Design and Methods (1984)DEFINING SUPPLY CHAIN MANAGEMENT (2001)The Core Competence of the Corporation (2006)A Study of Success Factors in Green Supply Chain Management in Manufacturing Industries in Malaysia (2013)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Art of Case Study Research (1996)Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)The Clarion Call for modern services (2006)Industrial service innovation growth and barriers (2008)Vorgehensmodelle des Product-Service Systems Engineering (2010)How can service businesses survive and prosper? (1986)Configuring value for competitive advantage: on chains, shops, and networks (1998)Past, present and future of mobile payments research: A literature review (2007)Price, Quality and Trust: Inter-firm Relations in Britain and Japan (1992)Prices, quality and trust (1992)The role of functional specialists in shaping controls within supply networks (2006)Maximizing impact of investments into purchasing and supply management (2012)The Motivation to Work (2017)Inside the black box: What explains differences in the efficiencies of financial institutions? (1997)Service logic revisited: who creates value? And who co‐creates? (2008)Designing Multichannel Value Propositions to Enhance Value-Cocreation Phenomenon (2014)A resource‐based view of the firm (1984)The role of entrepreneurial orientation and modularity for business model innovation in service companies (2016)Effectuation, SME service innovation, and business customers’ value perception (2022)Understanding business model development through the lens of complexity theory: Enablers and barriers (2022)
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  • 2012Service orientation: effectuating business model innovation56 cited
  • 2004Customer Oriented Industrial Services33 cited
  • 2000Re-engineering the purchasing function30 cited
  • 2013Measurement of Service Efficiency in Different Types of Banking Services24 cited
  • 2003Outsourcing into service factories17 cited
  • 2013Efficient service production: service factories in banking13 cited
  • 2003Cywilizacja usługowa - samorealizujące się niespełnienie. Szkice z pogranicza epok11 cited

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