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ISO 9000 standards: perceptions and experiences in the UK construction industry

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References

1990The quality debate56 cited

Cited by

2005Improvement tools in the UK construction industry50 cited
2011Performance measurement in a quality management system48 cited
2005Client satisfaction and quality management systems in contractor organizations48 cited
2011An Expert System for Auditing Quality Management Systems in Construction43 cited
2006Diffusion of ISO 9000 certification in the precast concrete industry42 cited
2003Construction in Hong Kong: Success Factors for ISO9000 Implementation38 cited
2015Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?35 cited
2001ISO 9000 certification of Singapore construction enterprises: its costs and benefits and its role in the development of the industry35 cited
2005A cooperative Internet-facilitated quality management environment for construction29 cited
2005Organizational effectiveness model for quality management systems in the Australian construction industry22 cited
2008The TQM journey of Hong Kong building contractors: from a self‐assessment perspective21 cited

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