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Putting ethics into quality

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References

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Cited by

2005Fast foods and ethical consumer value: a focus on McDonald's and KFC106 cited
2011Research into Quality Management and Social Responsibility94 cited
2000Generic audit of management systems: fundamentals64 cited
2014Corporate social responsibility, continuous process improvement orientation, organizational commitment and turnover intentions56 cited
2007From quality management to socially responsible organisations: the case for CSR55 cited
2010Using behavior theory to investigate individual-level determinants of employee involvement in TQM42 cited
2006Sustainable quality management: a strategic perspective40 cited
2015Integration of CSR principles in quality management36 cited
2005Corporate ethics in TQM: management versus employee expectations and perceptions

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27 cited

2010Application of the total quality management approach in a Spanish retailer: the case of Mercadona25 cited

2005Leadership performance in TQM: a contingency approach25 cited

2005Business ethics in TQM22 cited

2000Whistleblowing towards quality19 cited

2004Proactive versus reactive business ethics performance: a conceptual framework of profile analysis and case illustrations19 cited

2023TQM and sustainability: a study of the methods and CSFs of TQM for achieving sustainability19 cited

2021Decision-Making in Future Industrial Systems: Is Ethics a New Performance Indicator?8 cited