Communication Relationship Satisfaction and Organizational Commitment

Joseph M. Putti · Samuel Aryee · Joseph Phua

161 citations0/0 files storedGroup & Organization Studies

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Job Satisfaction and Organizational Behavior Employee Performance and Management Communication Studies and Media

Abstract

This exploratory study examines the relationship between communication relationship satisfaction (CRS) and organizational commitment. CRS was measured by organizational communication relationship (OCR) instrument developed by the International Communication Association (ICA). Organizational commitment was measured by Porter, Steers, Mowday and Boulian's (1974) scale. Data were obtained from 122 white-collar employees in an engineering company through a paper-and-pencil questionnaire. A factor analysis of the ICA-OCR instrument indicated 4 factors but only 2 (top management and supervisor relationships) were considered appropriate for the study. Our results indicate that top management relationships relate more closely to organizational commitment than either the global CRS or supervisor relationship. The implication of our findings for managers and directions for future research are indicated.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 161 citations exist upstream.

References

1981Culture's Consequences: International Differences in Work-Related Values 1983Culture's Consequences: International Differences in Work-Related Values.1979The measurement of organizational commitment 1986Perceived organizational support.1974Organizational commitment, job satisfaction, and turnover among psychiatric technicians.2017Perceived Organizational Support 1977Antecedents and Outcomes of Organizational Commitment 1985A Review and Reconceptualization of Organizational Commitment

Cited by

2004Resources, capabilities, and the performance of industrial firms: A multivariate analysis 1995Motivating Language: Exploring Theory with Scale Development 1992Communication and organizational commitment: Perceived organizational support as a mediating factor 2007Direct and indirect effects of supervisor communication on organizational commitment 2010Horizontal and vertical communication as determinants of professional and organisational identification

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.