Reframing employee voice: a case study in Sri Lanka’s export processing zones

Samanthi J. Gunawardana

46 citations0/0 files storedWork Employment and Society

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Labor Movements and Unions Software Engineering and Design Patterns Economic Zones and Regional Development

Abstract

Labour-intensive workplaces in export processing zones (EPZs) are typically characterized as ‘sweatshop-like’, devoid of voice mechanisms. Using ethnographic data in a Sri Lankan EPZ apparel factory and focusing on social interaction on the shop floor, the findings demonstrated the way workers exercised formal and informal voice individually and collectively. These findings are understood against a theoretical dialogue between interdisciplinary perspectives of voice across different bodies of literature. Ethnographic insights on the enactment of voice illuminate the importance of worker agency and the social and cultural contextual nature of exercising voice in the workplace.

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References

1998Basics of qualitative research : techniques and procedures for developing grounded theory 1970Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States.1995Writing Ethnographic Fieldnotes 2006Neoliberalism as Exception 1998The Extended Case Method 1984What do unions do 2003Feminism without Borders: Decolonizing Theory, Practicing Solidarity 1995Resistance and the Problem of Ethnographic Refusal

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