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The TQM Impact: A Study of Quality Managers' Perceptions
12 references·11 citing·44 second hop
The TQM Impact: A Study of Quality Managers' Perceptions (1995)The TQM Impact: A Study of Quality Manage…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…Participation's Effects On Performance and Satisfaction: A Reconsideration Of Research Evidence (1994)Participation's Effects On Pe…Alternative quality improvement practices and organization performance (1994)Alternative quality improveme…Reverse Marketing: The New Buyer-Supplier Relationship (1989)Reverse Marketing: The New Bu…LISREL 7 : a guide to the program and applications (1989)LISREL 7 : a guide to the pro…Improving Productivity and Quality Through Collaboration (1989)Improving Productivity and Qu…A New Incremental Fit Index for General Structural Equation Models (1989)A New Incremental Fit Index f…Structural Equation Modeling with LISREL (1988)Structural Equation Modeling …Linking Theory Construction and Theory Testing: Models with Multiple Indicators of Latent Variables (1986)Linking Theory Construction a…Mail and Telephone Surveys: The Total Design Method. (1979)Mail and Telephone Surveys: T…Trust and Participation in Organizational Decision Making as Predictors of Satisfaction (1978)Trust and Participation in Or…Foundations of Behavioral Research (1965)Foundations of Behavioral Res…The influence of organisational culture on the Total Quality Management programme performance (2012)The influence of organisation…Application of the total quality management approach in a Spanish retailer: the case of Mercadona (2010)Application of the total qual…TQM's contribution to marketing implementation and firm's competitiveness (2009)TQM's contribution to marketi…The direct and indirect impact of product quality on financial performance: A causal model (2008)The direct and indirect impac…The Impact of Just-In-Time Implementation and ISO 9000 Certification on Total Quality Management (2004)The Impact of Just-In-Time Im…An evaluative framework for TQM dynamics in organisations (2003)An evaluative framework for T…Logistics improvement programs (1999)Logistics improvement programsInternal service quality – an empirical assessment (1999)Internal service quality – an…Total Quality Management as an Organizational Change: Predictors of Successful Implementation (1998)Total Quality Management as a…The Effects of Quality on Business Performance (1998)The Effects of Quality on Bus…Is total quality management really unique? (1996)Is total quality management r…Personality and Assessment (1968)Generalized expectancies for interpersonal trust. (1971)Handbook of leadership;: A survey of theory and research (1974)Changes in the theory of interorganizational relations in marketing: Toward a network paradigm (1997)A Multidisciplinary Analysis of the Nature, Meaning, and Measurement of Trust (2000)How Teachers Experience Principal Leadership: The Roles of Professional Community, Trust, Efficacy, and Shared Responsibility (2008)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Multidimensional Anxiety Scale for Children (MASC): Factor Structure, Reliability, and Validity (1997)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)A Brief Guide to Structural Equation Modeling (2006)Research in Organizational Behavior (1984)Research in Organizational Behavior. (1986)The Role of Time in Theory and Theory Building (2000)MOVES THAT MATTER: ISSUE SELLING AND ORGANIZATIONAL CHANGE. (2001)Participative Management and Job Satisfaction: Lessons for Management Leadership (2002)Methods of Meta-Analysis (2004)Coefficient Alpha and the Internal Structure of Tests (1951)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Lean manufacturing: context, practice bundles, and performance (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Firm resources and sustained competitive advantage (2004)Quality-Control Handbook. (1952)Out of the Crisis (1982)An Instrument for Measuring the Critical Factors of Quality Management (1989)An Empirical Investigation of the Malcolm Baldrige National Quality Award Causal Model (2000)Achieving competitive advantage through implementing a replicable management standard: Installing and using ISO 9000 (2005)ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (2009)Model modifications in covariance structure analysis: The problem of capitalization on chance. (1992)The Measurement of Place Attachment: Validity and Generalizability of a Psychometric Approach (2003)A First Course in Structural Equation Modeling (2012)The Shadow Of The Future: Effects Of Anticipated Interaction And Frequency Of Contact On Buyer-Seller Cooperation (1992)Customer attractiveness, supplier satisfaction and preferred customer status: Introduction, definitions and an overarching framework (2012)The drivers of customer attractiveness, supplier satisfaction and preferred customer status: A literature review (2012)Factors Affecting Response Rates to Mailed Questionnaires: A Quantitative Analysis of the Published Literature (1978)Validation Guidelines for IS Positivist Research (2004)TWO CRITERIA FOR GOOD MEASUREMENTS IN RESEARCH: VALIDITY AND RELIABILITY (2017)The structure of negative emotional states: Comparison of the Depression Anxiety Stress Scales (DASS) with the Beck Depression and Anxiety Inventories (1995)Principles and practice in reporting structural equation analyses. (2002)Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. (2003)Methods of coping with social desirability bias: A review (1985)Incivility in the workplace: Incidence and impact. (2001)Nonresponse Rates and Nonresponse Bias in Household Surveys (2006)
this work references cited by second hop

References

  • 1979Mail and Telephone Surveys: The Total Design Method.5,023 cited
  • 1989LISREL 7 : a guide to the program and applications3,777 cited
  • 1989A New Incremental Fit Index for General Structural Equation Models3,007 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1988Structural Equation Modeling with LISREL1,864 cited
  • 1965Foundations of Behavioral Research1,137 cited
  • 1994Participation's Effects On Performance and Satisfaction: A Reconsideration Of Research Evidence724 cited
  • 1978Trust and Participation in Organizational Decision Making as Predictors of Satisfaction515 cited
  • 1994Alternative quality improvement practices and organization performance233 cited
  • 1989Reverse Marketing: The New Buyer-Supplier Relationship220 cited
  • 1986Linking Theory Construction and Theory Testing: Models with Multiple Indicators of Latent Variables173 cited
  • 1989Improving Productivity and Quality Through Collaboration61 cited

Cited by

  • 1998The Effects of Quality on Business Performance71 cited
  • 2012The influence of organisational culture on the Total Quality Management programme performance51 cited
  • 1999

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Logistics improvement programs
49 cited
  • 1999Internal service quality – an empirical assessment49 cited
  • 2004The Impact of Just-In-Time Implementation and ISO 9000 Certification on Total Quality Management48 cited
  • 2009TQM's contribution to marketing implementation and firm's competitiveness43 cited
  • 1998Total Quality Management as an Organizational Change: Predictors of Successful Implementation40 cited
  • 2008The direct and indirect impact of product quality on financial performance: A causal model38 cited
  • 2003An evaluative framework for TQM dynamics in organisations38 cited
  • 1996Is total quality management really unique?36 cited
  • 2010Application of the total quality management approach in a Spanish retailer: the case of Mercadona25 cited