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Antecedents and consequences of job satisfaction in the hotel industry · Study

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ArticleAntecedents and consequences of job satisfaction in the hotel industry

Jen‐Te Yang2009

Article2009

Antecedents and consequences of job satisfaction in the hotel industry

361 citations·0/0 files stored·International Journal of Hospitality Management

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Job Satisfaction and Organizational Behavior Employee Performance and Management Healthcare Education and Workforce Issues

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1990The measurement and antecedents of affective, continuance and normative commitment to the organization 1979The measurement of organizational commitment 1989Social Identity Theory and the Organization 1996Maslach burnout inventory manual 1970Role Conflict and Ambiguity in Complex Organizations 1994Organizational Images and Member Identification 1984Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover.

Cited by

2018Hotel employee job crafting, burnout, and satisfaction: The moderating role of perceived organizational support 2015Do psychological capital and work engagement foster frontline employees’ satisfaction?2019Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’Online reviews 2019The effect of leader competencies on knowledge sharing and job performance: Social capital theory 2015The impact of employees’ positive psychological capital on job satisfaction and organizational citizenship behaviors in the hotel

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Details

Year2009

Typearticle

Published2009-12-07

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations361

Files0 public / 0

ShelfJob Satisfaction and Organizational Behavior

Identifiers

doi10.1016/j.ijhm.2009.11.002

openalex_workW2016527632

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2011Qualitative examination of employee turnover and retention strategies in international tourist hotels in Taiwan

2020Job insecurity, work engagement and their effects on hotel employees’ non-green and nonattendance behaviors

2018Job satisfaction research in the field of hospitality and tourism