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Evaluation of Travel Demand Management Strategies Using Importance–Performance Analysis
14 references·1 citing·39 second hop
Evaluation of Travel Demand Management Strategies Using Importance–Performance Analysis (2009)Evaluation of Travel Demand Management St…Voluntary Program to Reduce Car Use (2009)Voluntary Program to Reduce C…Commute Replacement and Commute Displacement (2008)Commute Replacement and Commu…Performance, importance and user disgruntlement: A six-step method for measuring satisfaction with travel modes (2006)Performance, importance and u…The effects of a compressed working week on commuters’ daily activity patterns (2005)The effects of a compressed w…The differing perspectives of road users and service providers (2005)The differing perspectives of…Reducing family car-use by providing travel advice or requesting behavioral plans: An experimental analysis of travel feedback programs (2005)Reducing family car-use by pr…Public Transport Reforms in Seoul: Innovations Motivated by Funding Crisis (2005)Public Transport Reforms in S…The Use of Importance–Performance Analysis and Market Segmentation for Tourism Management in Parks and Protected Areas: An Application to Tanzania's National Parks (2003)The Use of Importance–Perform…The Use of Importance Performance Analysis in the Hospitality Industry (2003)The Use of Importance Perform…Travel blending: an Australian travel awareness initiative (2001)Travel blending: an Australia…Demand management as an element of transportation policy: using carrots and sticks to influence travel behavior (1999)Demand management as an eleme…Importance‐Performance Analysis and the Measurement of Service Quality (1993)Importance‐Performance Analys…Importance-Performance Analysis (1977)Importance-Performance Analys…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Transit Ridership Evaluation Using Aggregate-Level Causal Analyses of Subway Mode Shares in Seoul, South Korea (2011)Transit Ridership Evaluation …An importance-performance analysis of hotel selection factors in the Hong Kong hotel industry: a comparison of business and leisure travellers (2000)Customer loyalty in the hotel industry: the role of customer satisfaction and image (2000)An Importance–Performance Analysis of Low Cost Carriers in Asia (2012)Benchmarking hotel service quality using two-dimensional importance-performance benchmark vectors (IPBV) (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring the quality of service for passengers on the hellenic railways (2007)Satisfaction: a behavioral perspective on the consumer (2010)An integrated novel interval type-2 fuzzy MCDM method to improve customer satisfaction in public transportation for Istanbul (2013)Travel satisfaction revisited. 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References

  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 1977Importance-Performance Analysis4,319 cited
  • 1993Importance‐Performance Analysis and the Measurement of Service Quality319 cited
  • 1999Demand management as an element of transportation policy: using carrots and sticks to influence travel behavior310 cited
  • 2003The Use of Importance–Performance Analysis and Market Segmentation for Tourism Management in Parks and Protected Areas: An Application to Tanzania's National Parks228 cited
  • 2006Performance, importance and user disgruntlement: A six-step method for measuring satisfaction with travel modes209 cited
  • 2001Travel blending: an Australian travel awareness initiative167 cited
  • 2005Reducing family car-use by providing travel advice or requesting behavioral plans: An experimental analysis of travel feedback programs119 cited
  • 2005Public Transport Reforms in Seoul: Innovations Motivated by Funding Crisis88 cited
  • 2003The Use of Importance Performance Analysis in the Hospitality Industry43 cited
  • 2005The differing perspectives of road users and service providers33 cited
  • 2005The effects of a compressed working week on commuters’ daily activity patterns30 cited
  • 2008Commute Replacement and Commute Displacement27 cited
  • 2009Voluntary Program to Reduce Car Use

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9 cited

Cited by

  • 2011Transit Ridership Evaluation Using Aggregate-Level Causal Analyses of Subway Mode Shares in Seoul, South Korea6 cited