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Using People-CMM for Diminishing Resistance to ITIL
16 references·0 citing·51 second hop
Using People-CMM for Diminishing Resistance to ITIL (2011)Using People-CMM for Diminishing Resistan…A Maturity Model for Implementing ITIL V3 in Practice (2011)A Maturity Model for Implemen…Identifying Technical Competences of IT Professionals (2010)Identifying Technical Compete…Advances in business process management implementation based on a maturity assessment and best practice exchange (2010)Advances in business process …A Maturity Model for Implementing ITIL v3 (2010)A Maturity Model for Implemen…Developing Maturity Models for IT Management (2009)Developing Maturity Models fo…Adoption Factors and Implementation Steps of ITSM in the Target (2009)Adoption Factors and Implemen…A computer scientist's introductory guide to business process management (BPM) (2009)A computer scientist's introd…Lessons learned in ITIL implementation failure (2008)Lessons learned in ITIL imple…Organizing IT to promote agility (2007)Organizing IT to promote agil…Classifying ITIL Processes; A Taxonomy under Tool Support Aspects (2006)Classifying ITIL Processes; A…Can ITIL contribute to IT/business alignment? An initial investigation (2006)Can ITIL contribute to IT/bus…Implementation of IT infrastructure library (ITIL) in Australia: progress and success factors (2005)Implementation of IT infrastr…IT doesn't matter. (2003)IT doesn't matter.In praise of boundaries. A conversation with Miss Manners. Interview by Diane L. Coutu. (2003)In praise of boundaries. A co…People Capability Maturity Model (P-CMM) Version 2.0 (2001)People Capability Maturity Mo…Aligning the IT Human Resource with Business Vision: The Leadership Initiative at 3M1,2 (2000)Aligning the IT Human Resourc…Top Management Support, External Expertise and Information Systems Implementation in Small Businesses (1996)COBIT and its utilization: a framework from the literature (2004)Setting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces (2010)Structures, Processes and Relational Mechanisms for IT Governance (2011)Technology adoption model and a road map to successful implementation of ITIL (2013)Digital Transformation of Public Sector Governance With IT Service Management–A Pilot Study (2023)Servant leadership: A journey into the nature of legitimate power and greatness (1979)Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements (1995)Dynamic capabilities and strategic management (1997)A study of hotel employee behavioral intentions towards adoption of information technology (2005)Top Management Support of Enterprise Systems Implementations (2009)Preparing Workplaces for Digital Transformation: An Integrative Review and Framework of Multi-Level Factors (2021)Organization and Environment: Managing Differentiation and Integration. 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References

  • 2003IT doesn't matter.1,614 cited
  • 2009Developing Maturity Models for IT Management1,197 cited
  • 2003In praise of boundaries. A conversation with Miss Manners. Interview by Diane L. Coutu.408 cited
  • 2000Aligning the IT Human Resource with Business Vision: The Leadership Initiative at 3M1,2212 cited
  • 2009A computer scientist's introductory guide to business process management (BPM)155 cited
  • 2001People Capability Maturity Model (P-CMM) Version 2.0130 cited
  • 2010Identifying Technical Competences of IT Professionals128 cited
  • 2005Implementation of IT infrastructure library (ITIL) in Australia: progress and success factors84 cited
  • 2010Advances in business process management implementation based on a maturity assessment and best practice exchange79 cited
  • 2007Organizing IT to promote agility70 cited
  • 2006Classifying ITIL Processes; A Taxonomy under Tool Support Aspects67 cited
  • 2010A Maturity Model for Implementing ITIL v352 cited
  • 2008Lessons learned in ITIL implementation failure49 cited
  • 2006Can ITIL contribute to IT/business alignment? An initial investigation47 cited
  • 2011A Maturity Model for Implementing ITIL V3 in Practice

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36 cited
  • 2009Adoption Factors and Implementation Steps of ITSM in the Target32 cited
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