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Mutual customer approach: how industry and trade are executing collaborative customer relationship management
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Mutual customer approach: how industry and trade are executing collaborative customer relationship management (2001)Mutual customer approach: how industry an…ELABORATING THE ROLE OF NETWORK SYNERGY CAPACITY AS A SUPPLIER’S ALTERNATIVE TERMINAL FOR ACHIEVING MARKETING PERFORMANCE (2017)ELABORATING THE ROLE OF NETWO…Customer Relationship Management and Innovation Capabilities of Kuwait Airways (2016)Customer Relationship Managem…Retail shopper marketing: the future of promotional flyers (2015)Retail shopper marketing: the…Power in distribution channels — Supplier assortment strategy for balancing power (2015)Power in distribution channel…Sport News on Facebook: The Relationship Between Interactivity and Readers’ Browsing Behavior (2014)Sport News on Facebook: The R…A STUDY ON THE RELATIONSHIP BETWEEN QUALITY OF WORKING LIFE AND CUSTOMER RELATIONSHIP (2014)A STUDY ON THE RELATIONSHIP B…Analytical Customer Relationship Management in Retailing Supported by Data Mining Techniques (2012)Analytical Customer Relations…Efficient consumer response: literature review (2005)Efficient consumer response: …Research Interviewing: Context and Narrative (1986)Building the Learning Organization (1995)Market Orientation and the Learning Organization (1995)Towards digital loyalty programs: insights from customer medium preference segmentation (2017)Store flyer design and the intentions to visit the store and buy: The moderating role of perceived variety and perceived store image (2019)The role of advertising, distribution intensity and store image in achieving global brand loyalty in an emerging market (2022)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Case Study Research: Design and Methods (1984)The Commitment-Trust Theory of Relationship Marketing (1994)Exploring value creation and appropriation in the reverse clothing supply chain (2018)Hegemony in asymmetric customer-supplier relationships (2020)The moderator effect of balance of power on the relationships between the adoption of digital technologies in supply chain management processes and innovation performance in SMEs (2024)Information Distortion in a Supply Chain: The Bullwhip Effect (1997)Marketing management: analysis. planning. implementation and control (2000)A Framework for Modelling of Vendor Managed Inventory (2008)Retailer supply chain capability assessment in Russia (2011)Diffusion of Innovations 1 (2019)Antecedents to buyer-supplier coordination in the pharmaceutical supply chain (2020)The Social Influence of Brand Community: Evidence from European Car Clubs (2005)Social media? Get serious! Understanding the functional building blocks of social media (2011)Social Media in Relationship Marketing: The Perspective of Professional Sport Managers in the MLB, NBA, NFL, and NHL (2017)Does Multidimensional Service Quality Generate Sustainable Use Intention for Facebook? (2018)Social Media and Digital Breakage on the Sports Beat (2018)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Understanding customer relationship management (CRM) (2003)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Behavioral Consequences of Service Quality (1996)Analisa Komparasi Algoritma Decision Tree C4.5 dan Naïve Bayes untuk Prediksi Churn Berdasarkan Kelas Pelanggan Retail (2019)The Scree Test For The Number Of Factors (1966)Innovation and growth in the global economy (1992)Capitalism, Socialism and Democracy (2010)Effect of the Components of Information Technology adoption on Employees Performance of Interior Ministry of Kuwait State (2017)Authentic Leadership and Its Impact on Sustainable Performance: The Mediating Role of Knowledge Ability in Jordan Customs Department (2023)The Impact of Organizational Innovation Capabilities on Sustainable Performance: The Mediating Role of Organizational Commitment (2023)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Dynamic capabilities and strategic management (1997)Self-Efficacy: The Exercise of Control (1999)TECHNO-RESONANCE INNOVATION CAPABILITY FOR ENHANCING MARKETING PERFORMANCE: A PERSPECTIVE OF RA-THEORY (2020)
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  • 2015Power in distribution channels — Supplier assortment strategy for balancing power41 cited
  • 2015Retail shopper marketing: the future of promotional flyers34 cited
  • 2016Customer Relationship Management and Innovation Capabilities of Kuwait Airways34 cited
  • 2014Sport News on Facebook: The Relationship Between Interactivity and Readers’ Browsing Behavior28 cited
  • 2005Efficient consumer response: literature review25 cited
  • 2017ELABORATING THE ROLE OF NETWORK SYNERGY CAPACITY AS A SUPPLIER’S ALTERNATIVE TERMINAL FOR ACHIEVING MARKETING PERFORMANCE19 cited
  • 2012Analytical Customer Relationship Management in Retailing Supported by Data Mining Techniques11 cited
  • 2014A STUDY ON THE RELATIONSHIP BETWEEN QUALITY OF WORKING LIFE AND CUSTOMER RELATIONSHIP0 cited

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