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The Citizen Satisfaction Index (CSI): Evidence for a four basic factor model in a German sample
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The Citizen Satisfaction Index (CSI): Evidence for a four basic factor model in a German sample (2012)The Citizen Satisfaction Index (CSI): Evi…CITY BRANDING: AN EFFECTIVE ASSERTION OF IDENTITY OR A TRANSITORY MARKETING TRICK? (2005)CITY BRANDING: AN EFFECTIVE A…Psychological Research Online: Report of Board of Scientific Affairs' Advisory Group on the Conduct of Research on the Internet. (2004)Psychological Research Online…Human Research and Data Collection via the Internet (2004)Human Research and Data Colle…The State of Psychological Ownership: Integrating and Extending a Century of Research (2003)The State of Psychological Ow…Hard‐branding the cultural city – from Prado to Prada (2003)Hard‐branding the cultural ci…The Rise of the Creative Class (2002)The Rise of the Creative ClassStandards for Internet-Based Experimenting (2002)Standards for Internet-Based …Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Testing Structural Equation Models. (1994)Testing Structural Equation M…Marketing Places: Attracting Investment, Industry, and Tourism to Cities, States, and Nations (1993)Marketing Places: Attracting …Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…Theory and Methods of Scaling (1959)Theory and Methods of ScalingTheory and Methods of Scaling (1958)Theory and Methods of ScalingThe Construction of a New Type of Attitude Measure1 (1955)The Construction of a New Typ…Exploring citizen satisfaction: balancing revenue generation and community engagement in municipal services (2025)Exploring citizen satisfactio…Citizen satisfaction with arm's length bodies in local government: expert insights on policy and practice (2024)Citizen satisfaction with arm…Cyclists as Intelligent Carriers of Space-Time Environmental Information: Crowd-Sourced Sensor Data for Local Air Quality Measurement and Mobility Analysis in the Netherlands (2023)Cyclists as Intelligent Carri…Challenges in Building More Liveable Cities in Post-socialist European Countries: From “Cities4all” to “Cities4everyone” (2023)Challenges in Building More L…Exploring the Quality-of-life Satisfaction in the Historical Fabrics of Iran Through Machine Learning Models (2022)Exploring the Quality-of-life…An integrated importance-performance analysis and modified analytic hierarchy process approach to sustainable city assessment (2021)An integrated importance-perf…Public Sector Communication and Citizen Expectations and Satisfaction (2020)Public Sector Communication a…Lighting Branding: (2020)Lighting Branding:The role of place in city centre retailing (2019)The role of place in city cen…Przekształcenia transportowe miast służące poprawie jakości życia (2019)Przekształcenia transportowe …China–Pakistan Economic Corridor (CPEC) development projects and entrepreneurial potential of locals (2019)China–Pakistan Economic Corri…A summated rating scale for measuring city image (2015)A summated rating scale for m…Let them do the work: a participatory place branding approach (2014)Let them do the work: a parti…Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Society and the Adolescent Self-Image (1965)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Territoriality in Organizations (2005)Toward an Understanding of the Psychology of Stewardship (2012)I'll trade you diamonds for toilet paper: Consumer reacting, coping and adapting behaviors in the COVID-19 pandemic (2020)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Dimensions of Brand Personality (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Affective Images of Tourism Destinations (1997)A model of destination image formation (1999)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit. (1968)Conjoint Analysis in Consumer Research: Issues and Outlook (1978)Attention, similarity, and the identification-categorization relationship. (1986)A Sequential System for Personality Scale Development (1970)Methodology for measuring health-state preferences—II: Scaling methods (1989)The role of similarity in categorization: providing a groundwork (1994)Creative Cities: Conceptual Issues and Policy Questions (2006)From resilience to resourcefulness (2012)The geographies of community disaster resilience (2014)Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)
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References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1992Alternative Ways of Assessing Model Fit27,192 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
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  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
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  • 2004Human Research and Data Collection via the Internet870 cited
  • 2005CITY BRANDING: AN EFFECTIVE ASSERTION OF IDENTITY OR A TRANSITORY MARKETING TRICK?771 cited
  • 2002Standards for Internet-Based Experimenting680 cited
  • 1955The Construction of a New Type of Attitude Measure1

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678 cited
  • 2003Hard‐branding the cultural city – from Prado to Prada677 cited
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    • 2019The role of place in city centre retailing17 cited
    • 2023Cyclists as Intelligent Carriers of Space-Time Environmental Information: Crowd-Sourced Sensor Data for Local Air Quality Measurement and Mobility Analysis in the Netherlands9 cited
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