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Citizen Assessment as Policy Tool of Urban Public Services: Empirical Evidence from Assessments of Urban Green Spaces in China
16 references·1 citing·44 second hop
Citizen Assessment as Policy Tool of Urban Public Services: Empirical Evidence from Assessments of Urban Green Spaces in China (2014)Citizen Assessment as Policy Tool of Urba…The Changing Meaning of Community Space: Two Models of NGO Management of Community Gardens in New York City (2011)The Changing Meaning of Commu…Performance Measures and Parental Satisfaction With New York City Schools (2011)Performance Measures and Pare…Public Participation in Post‐Fordist Urban Green Space Governance: The Case of Community Gardens in Berlin (2010)Public Participation in Post‐…Objective and Subjective Performance Measures (2010)Objective and Subjective Perf…Evolvement of Citizenship in Urban China or Authoritarian Communitarianism? Neighborhood development, community participation, and autonomy (2009)Evolvement of Citizenship in …The Importance of Subjective Data for Public Agency Performance Evaluation (2008)The Importance of Subjective …Recreation–amenity use and contingent valuation of urban greenspaces in Guangzhou, China (2005)Recreation–amenity use and co…Increasing walking (2005)Increasing walkingCitizen Satisfaction and Administrative Performance Measures (2003)Citizen Satisfaction and Admi…Service Quality Variation across Urban Space: First Steps Toward a Model of Citizen Satisfaction (2002)Service Quality Variation acr…A Multiple–Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction across Jurisdictions (2002)A Multiple–Indicator Approach…In Defense of Citizen Evaluations as Performance Measures (1986)In Defense of Citizen Evaluat…Linking Objective and Subjective Measures of Performance (1984)Linking Objective and Subject…Subjective and Objective Measures of Police Service Delivery (1983)Subjective and Objective Meas…Urban Policy Making and Subjective Service Evaluations: Are They Compatible? 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Exploring the Linkage between Social Capital and Government Performance (2006)The politics of IO performance: A framework (2010)Government Communication Effectiveness and Satisfaction with Police Performance: A Large‐Scale Survey Study (2016)How Accessibility Shapes Land Use (1959)Epidemiology in Medicine. (1988)Measuring Accessibility: An Exploration of Issues and Alternatives (1997)Linking objectively measured physical activity with objectively measured urban form (2005)Built Environment Correlates of Walking (2008)Measuring the Built Environment for Physical Activity (2009)Coproduction: Citizen Participation in Service Delivery (1980)Effects of human resource management on project effectiveness and success: Toward a new conceptual framework (1998)Exploring the Basis of Citizens’ Attitudes Toward the Police (2005)IMPORTANCE‐PERFORMANCE ANALYSIS OF CITIZEN SATISFACTION SURVEYS (2007)Race, community context and confidence in the police (1996)Perceptions of the police (2002)Misplaced Trust? Exploring the Structure of the E-Government-Citizen Trust Relationship (2010)Public management reform and organizational performance: An empirical assessment of the U.K. Labour government's public service improvement strategy (2006)Strategy Content and Organizational Performance: An Empirical Analysis (2006)An Experimental Test of the Expectancy-Disconfirmation Theory of Citizen Satisfaction (2013)Global and specific attitudes toward the police: Disentangling the relationship (1994)Assessing the quality of evidence in empirical management accounting research: The case of survey studies (2005)Measuring the Unmeasurable: Empirical Studies of Nonprofit Organization Effectiveness from 1977 to 1997 (1998)How kids view cops The nature of juvenile attitudes toward the police (2000)
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References

  • 2005Increasing walking1,523 cited
  • 2005Recreation–amenity use and contingent valuation of urban greenspaces in Guangzhou, China436 cited
  • 2010Public Participation in Post‐Fordist Urban Green Space Governance: The Case of Community Gardens in Berlin342 cited
  • 2002A Multiple–Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction across Jurisdictions334 cited
  • 1979Citizen Satisfaction with Urban Services: Potential Misuse as a Performance Indicator326 cited
  • 1983Subjective and Objective Measures of Police Service Delivery297 cited
  • 1984Linking Objective and Subjective Measures of Performance196 cited
  • 1982Urban Policy Making and Subjective Service Evaluations: Are They Compatible?127 cited
  • 2011Performance Measures and Parental Satisfaction With New York City Schools111 cited
  • 2003Citizen Satisfaction and Administrative Performance Measures109 cited
  • 2011The Changing Meaning of Community Space: Two Models of NGO Management of Community Gardens in New York City102 cited
  • 2009Evolvement of Citizenship in Urban China or Authoritarian Communitarianism? Neighborhood development, community participation, and autonomy97 cited
  • 1986In Defense of Citizen Evaluations as Performance Measures83 cited
  • 2010Objective and Subjective Performance Measures

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81 cited
  • 2002Service Quality Variation across Urban Space: First Steps Toward a Model of Citizen Satisfaction80 cited
  • 2008The Importance of Subjective Data for Public Agency Performance Evaluation71 cited
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    • 2025Perceptual dimensions of heritage canal landscapes and their impact on conservation value cognition10 cited