SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Extending the dramaturgical framework in marketing: Drama structure, drama interaction and drama content in shopping experiences
16 references·8 citing·36 second hop
Extending the dramaturgical framework in marketing: Drama structure, drama interaction and drama content in shopping experiences (2005)Extending the dramaturgical framework in …Advances in Consumer Research (2025)Advances in Consumer ResearchThe Presentation of Self in Everyday Life (2023)The Presentation of Self in E…Brand Community (2001)Brand CommunityEffects of Brand Local and Nonlocal Origin on Consumer Attitudes in Developing Countries (2000)Effects of Brand Local and No…Going to Extremes: Managing Service Encounters and Assessing Provider Performance (1995)Going to Extremes: Managing S…Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation (1994)Market-Oriented Ethnography: …River Magic: Extraordinary Experience and the Extended Service Encounter (1993)River Magic: Extraordinary Ex…Advances in Consumer Research (1992)Advances in Consumer ResearchThe Tourist Gaze: Leisure and Travel in Contemporary Societies (1990)The Tourist Gaze: Leisure and…The Anthropology of Performance (1986)The Anthropology of Performan…Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods (1986)Culture and Consumption: A Th…A Role Theory Perspective on Dyadic Interactions: The Service Encounter (1985)A Role Theory Perspective on …The Tourist: A New Theory of the Leisure Class. (1977)The Tourist: A New Theory of …Frame Analysis: An Essay on the Organization of Experience (1975)Frame Analysis: An Essay on t…Staged Authenticity: Arrangements of Social Space in Tourist Settings (1973)Staged Authenticity: Arrangem…The Presentation of Self in Everyday Life. (1956)The Presentation of Self in E…The emperor’s new cosplay: the agency of an absent material on the consumption experience (2020)The emperor’s new cosplay: th…Approacher be-wear? Increasing shopper approach intentions through employee apparel (2020)Approacher be-wear? Increasin…Transformation, transcendence, and temporality in theatrical consumption (2015)Transformation, transcendence…Exploring the everyday retail experience: The discourses of style and design (2014)Exploring the everyday retail…Consumption experience in retail environments: A literature review (2013)Consumption experience in ret…Service convenience and social servicescape: retail vs hedonic setting (2012)Service convenience and socia…Testing the role of service quality on the development of brand associations and brand loyalty (2008)Testing the role of service q…Towards a Narratology of Brands (2007)Towards a Narratology of Bran…The Rites Of Passage (1961)How To Do Things With Words (1975)Possessions and the Extended Self (1988)Focus Groups as Qualitative Research (1997)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Course in General Linguistics (2017)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)Framing Processes and Social Movements: An Overview and Assessment (2000)Users of the world, unite! The challenges and opportunities of Social Media (2009)Being and Nothingness (2022)The Social System (1951)Studies in Ethnomethodology. (1968)A Phenomenology of Tourist Experiences (1979)Authenticity and commoditization in tourism (1988)Rethinking authenticity in tourism experience (1999)The Strength of Weak Ties (1973)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Bowling Alone: America's Declining Social Capital (1995)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Rethinking ethnography: Towards a critical cultural politics (1991)Performing Autoethnography: An Embodied Methodological Praxis (2001)Cultural Pragmatics: Social Performance between Ritual and Strategy (2004)The Local and the Global: The Anthropology of Globalization and Transnationalism (1995)The tourist experience (2005)Migration and the Search for a Better Way of Life: A Critical Exploration of Lifestyle Migration (2009)What Is Agency? (1998)Crafting a Job: Revisioning Employees as Active Crafters of Their Work (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)Choosing the Right Words (1995)Helping Crisis Managers Protect Reputational Assets (2002)Building Understanding of the Domain of Consumer Vulnerability (2005)Social Identity Theory and the Organization (1989)Emotional Intelligence (1990)
this work references cited by second hop

References

  • 1956The Presentation of Self in Everyday Life.25,991 cited
  • 2023The Presentation of Self in Everyday Life17,564 cited
  • 2025Advances in Consumer Research13,264 cited
  • 2001Brand Community3,994 cited
  • 1975Frame Analysis: An Essay on the Organization of Experience3,825 cited
  • 1990The Tourist Gaze: Leisure and Travel in Contemporary Societies3,497 cited
  • 1973Staged Authenticity: Arrangements of Social Space in Tourist Settings3,359 cited
  • 1992Advances in Consumer Research2,863 cited
  • 1986Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods2,852 cited
  • 1986The Anthropology of Performance2,586 cited
  • 1993River Magic: Extraordinary Experience and the Extended Service Encounter2,572 cited
  • 1977The Tourist: A New Theory of the Leisure Class.2,150 cited
  • 1985A Role Theory Perspective on Dyadic Interactions: The Service Encounter2,003 cited
  • 2000Effects of Brand Local and Nonlocal Origin on Consumer Attitudes in Developing Countries1,184 cited
  • 1994Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation1,027 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1995Going to Extremes: Managing Service Encounters and Assessing Provider Performance794 cited
  • Cited by

    • 2008Testing the role of service quality on the development of brand associations and brand loyalty102 cited
    • 2012Service convenience and social servicescape: retail vs hedonic setting74 cited
    • 2013Consumption experience in retail environments: A literature review65 cited
    • 2014Exploring the everyday retail experience: The discourses of style and design41 cited
    • 2015Transformation, transcendence, and temporality in theatrical consumption30 cited
    • 2020Approacher be-wear? Increasing shopper approach intentions through employee apparel24 cited
    • 2020The emperor’s new cosplay: the agency of an absent material on the consumption experience14 cited
    • 2007Towards a Narratology of Brands2 cited