ISO 9000 Value-Added Auditing

Abstract

Research has shown that quality assurance with the formal fulfilment of ISO 90001 standard requirements does not help companies to achieve greater competitiveness and business success. The quality system compliance with the standard requirements confirms that the company has achieved such a maturity level that it is capable of defining the processes (although not necessarily efficiently!) and performing them according to the definitions. This recognition can also be generalized for software companies. This article discusses compliance and management value added auditing, and emphasises ISO 9000 value added auditing in software. The general recognition is that ISO 9000 auditing has long-term economic value added only if a compliance audit is integrated with a management audit.

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