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Getting ready for crises: Strategic excellence
2 references·16 citing·48 second hop
Getting ready for crises: Strategic excellence (2007)Getting ready for crises: Strategic excel…Excellence in Public Relations and Communication Management (2013)Excellence in Public Relation…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Nonprofit organization communication, crisis planning, and strategic responses to the COVID ‐19 pandemic (2022)Nonprofit organization commun…On the relationship between brand scandal and consumer attitudes: A literature review and research agenda (2020)On the relationship between b…Prioritizing relationships: The investment model and relationship maintenance strategies in organizational crises (2019)Prioritizing relationships: T…Extending Discourse of Renewal to Preparedness: Construct and Scale Development of Readiness for Renewal (2019)Extending Discourse of Renewa…Visual analytics for identifying product disruptions and effects via social media (2018)Visual analytics for identify…Information sharing and decision‐making in multidisciplinary crisis management teams (2018)Information sharing and decis…Nonverbal cues of deception in audiovisual crisis communication (2017)Nonverbal cues of deception i…Planning Makes (Closer to) Perfect: Exploring United States’ Local Government Officials’ Evaluations of Crisis Management (2016)Planning Makes (Closer to) Pe…Krisenkommunikation: Vorbereitung, Umsetzung, Erfolgsfaktoren (2014)Krisenkommunikation: Vorberei…#universitycrisis (2014)#universitycrisisManaging Product Recalls: The Effects of Time, Responsible vs. Opportunistic Recall Management and Blame on Consumers’ Attitudes (2012)Managing Product Recalls: The…Measuring the efficacy of leaders to assess information and make decisions in a crisis: The C-LEAD scale (2011)Measuring the efficacy of lea…The crisis communication preparedness of nonprofit organizations: The case of German interest groups (2010)The crisis communication prep…The importance of factors influencing product-harm crisis management across different crisis extent levels: A conjoint analysis (2009)The importance of factors inf…Die Krisenkommunikation von Organisationen Ansätze, Ergebnisse und Perspektiven der Forschung (2009)Die Krisenkommunikation von O…A sport crisis typology: establishing a pathway for future research (2009)A sport crisis typology: esta…Normal Accidents: Living with High Risk Technologies (1985)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Managing in a time of crisis: marketing, HRM and innovation (2012)An investigation of the effects of product recalls on brand commitment and purchase intention (2015)Advances in Consumer Research (2025)Issues Management (1985)Responding to Crisis : A Rhetorical Approach to Crisis Communication (2003)Diffusion of traditional and new media tactics in crisis communication (2005)The relationship between corporate identity and university loyalty: The moderating effect of brand identification in managing an institutional crisis (2020)Crisis communication planning and nonprofit organizations (2021)Construct validity in psychological tests. 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The effect of laissez‐faire formal leaders on informal leadership (2018)The Role of Decision‐maker in Crisis Management: A qualitative Study Using Grounded Theory ( COVID ‐19 Pandemic Crisis as A Model) (2020)Leadership challenges for Indian hospitality industry during COVID-19 pandemic (2022)Research in Organizational Behavior (1984)Exploration and Exploitation in Organizational Learning (1991)Sensemaking in Organizations (1996)A Complex Adaptive Systems Approach to Real-Life Team Interaction Patterns, Task Context, Information Sharing, and Effectiveness (2019)Advancing Teams Research: What, When, and How to Measure Team Dynamics Over Time (2019)Time to go wild: How to conceptualize and measure process dynamics in real teams with high-resolution (2019)Introduction to Statistical Quality Control (1992)The nature of emotion: Fundamental questions. (1994)Social media–based customer service and firm reputation (2020)Joint monitoring of post-sales online review processes based on a distribution-free EWMA scheme (2021)Social Media in Operations and Supply Chain Management: A Systematic Literature Review to Explore the Future (2021)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Falling from grace: Family-based brands amidst scandals (2023)Social media influencers and consumer engagement: A review and future research agenda (2023)Food supply chain resilience in the digital era: a bibliometric analysis and development of conceptual framework (2024)Building dialogic relationships through the world wide web (1998)Defining Strategic Communication (2007)An Integrated Approach to Communication Theory and Research (2014)Helping Crisis Managers Protect Reputational Assets (2002)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)
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References

  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 2013Excellence in Public Relations and Communication Management1,181 cited

Cited by

  • 2018Information sharing and decision‐making in multidisciplinary crisis management teams125 cited
  • 2011Measuring the efficacy of leaders to assess information and make decisions in a crisis: The C-LEAD scale121 cited
  • 2020On the relationship between brand scandal and consumer attitudes: A literature review and research agenda61 cited
  • 2012Managing Product Recalls: The Effects of Time, Responsible vs. Opportunistic Recall Management and Blame on Consumers’ Attitudes45 cited
  • 2014#universitycrisis43 cited
  • 2009The importance of factors influencing product-harm crisis management across different crisis extent levels: A conjoint analysis39 cited
  • 2010The crisis communication preparedness of nonprofit organizations: The case of German interest groups36 cited
  • 2018Visual analytics for identifying product disruptions and effects via social media36 cited
  • 2009A sport crisis typology: establishing a pathway for future research35 cited
  • 2022Nonprofit organization communication, crisis planning, and strategic responses to the COVID ‐19 pandemic32 cited
  • 2014Krisenkommunikation: Vorbereitung, Umsetzung, Erfolgsfaktoren29 cited
  • 2016

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Planning Makes (Closer to) Perfect: Exploring United States’ Local Government Officials’ Evaluations of Crisis Management
28 cited
  • 2019Prioritizing relationships: The investment model and relationship maintenance strategies in organizational crises24 cited
  • 2019Extending Discourse of Renewal to Preparedness: Construct and Scale Development of Readiness for Renewal23 cited
  • 2009Die Krisenkommunikation von Organisationen Ansätze, Ergebnisse und Perspektiven der Forschung19 cited
  • 2017Nonverbal cues of deception in audiovisual crisis communication18 cited