Article1999

Managing the three Levels of Change

Margaret T. O’Hara · Richard Thomas Watson · C. Bruce Kavan

80 citations0/0 files storedInformation Systems Management

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Organizational Change and Leadership Information Technology Governance and Strategy Organizational Management and Change

Abstract

Change may be introduced into an organization a variety of ways – implementing new technology, employing new people, or in establishing new organizational structures, new policies, or new procedures. Just as change is made up of different components, it comes in varying degrees. A three-level classification of change can help IS managers gain control over the variable components and nature of change.

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