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Consumer involvement in financial services: an empirical test of two measures
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Consumer involvement in financial services: an empirical test of two measures (2001)Consumer involvement in financial service…Measuring purchase decision involvement for financial services: comparison of the Zaichkowsky and Mittal scales (1998)Measuring purchase decision i…Further evidence on the consumer involvement profile: Five antecedents of involvement (1993)Further evidence on the consu…A Theoretical Analysis of Two Recent Measures of Involvement (1989)A Theoretical Analysis of Two…The role of affective choice mode in the consumer purchase of expressive products (1988)The role of affective choice …Conceptualizing Involvement (1986)Conceptualizing InvolvementSelected Socioeconomic and Demographic Characteristics Associated with Purchasing Involvement (1985)Selected Socioeconomic and De…Measuring the Involvement Construct (1985)Measuring the Involvement Con…Measuring Consumer Involvement Profiles (1985)Measuring Consumer Involvemen…Consumer Involvement Profiles: A New and Practical Approach to Consumer Involvement (1985)Consumer Involvement Profiles…Audience Involvement in Advertising: Four Levels (1984)Audience Involvement in Adver…Validation of an S-O-R Model for Situation, Enduring, and Response Components of Involvement (1982)Validation of an S-O-R Model …Attitude and Attitude Change: The Social Judgment-Involvement Approach (1982)Attitude and Attitude Change:…Social Judgment: Assimilation and Contrast Effects in Communication and Attitude Change (1981)Social Judgment: Assimilation…Attitude and Attitude Change. (1972)Attitude and Attitude Change.The psychology of ego-involvements: Social attitudes and identifications. (1947)The psychology of ego-involve…Determinants of Islamic banking products and services adoption in Morocco: a conceptual framework (2021)Determinants of Islamic banki…An emotion-based segmentation of bank service customers (2020)An emotion-based segmentation…A conceptual framework for the adoption of Islamic banking in a pluralistic-secular nation (2018)A conceptual framework for th…Trust and risk-taking in a pension investment setting (2014)Trust and risk-taking in a pe…Do investors show an attentional bias toward past performance? An eye-tracking experiment on visual attention to mutual fund disclosures in simplified fund prospectuses (2014)Do investors show an attentio…Conceptual Framework for Adoption of Islamic Banking in Nigeria: The Role of Customer Involvement (2014)Conceptual Framework for Adop…Building brand equity in retail banks: the case of Trinidad and Tobago (2014)Building brand equity in reta…Perceived Risk/Security and Consumer Involvement with Electronic Payments in Nigeria: A Discriminant Analysis. (2013)Perceived Risk/Security and C…Effect of Intrinsic Motivation on Consumer Brand Evaluation: The Influence of Motive, Involvement, and Need for Cognition (2011)Effect of Intrinsic Motivatio…The ethical and policy implications of profiling ‘vulnerable’ customers (2010)The ethical and policy implic…An empirical investigation of internet banking in Taiwan (2010)An empirical investigation of…Using involvement for segmenting the adoption of e-commerce in travel (2009)Using involvement for segment…Cause-Related Marketing in the Retail and Finance Sectors (2008)Cause-Related Marketing in th…Customer involvement and interaction in retail banking: an examination of risk and confidence in the purchase of financial products (2007)Customer involvement and inte…More hedonic versus less hedonic consumption behaviour in advanced internet bank services (2006)More hedonic versus less hedo…Does mutual fund advertising provide necessary investment information? (2005)Does mutual fund advertising …The Impact of Television Advertising: Learning Without Involvement (1965)The Theory of Buyer Behavior (1971)Are Product Attribute Beliefs the Only Mediator of Advertising Effects on Brand Attitude? (1981)The Influence of Message Framing and Issue Involvement (1990)Antecedents and Consequences of Attitude Toward the Ad: A Meta-Analysis (1992)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Consumer and Industrial Buying Behavior (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)The Market Maven: A Diffuser of Marketplace Information (1987)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Advances in Consumer Research (2025)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)The Personal Involvement Inventory: Reduction, Revision, and Application to Advertising (1994)Consumer perceived risk: conceptualisations and models (1999)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Anti-consumption and brand avoidance (2008)A Theory of Cognitive Dissonance (1957)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Leisure Involvement Revisited: Conceptual Conundrums and Measurement Advances (1997)A Path Analytic Model of the Relationships between Involvement, Psychological Commitment, and Loyalty (1998)The effect of prior experience on vacation behavior (2004)The attribution of attitudes (1967)Attitudes, Traits, and Actions: Dispositional Prediction of Behavior in Personality and Social Psychology (1987)SURVEY RESEARCH (1999)Attitudinal qualities relating to the strength of the attitude-behavior relationship (1978)“What's in it for me?”: Increasing content relevance to enhance students' motivation (1995)The Mediating Effect of Place Attachment on the Relationship between Festival Satisfaction and Loyalty to the Festival Hosting Destination (2012)Integration theory and attitude change. (1971)Measuring User Participation, User Involvement, and User Attitude (1994)Attitude change: Multiple roles for persuasion variables. (1998)The Group as a Basis for Emergent Stereotype Consensus (1997)Dispelling the illusion of invulnerability: The motivations and mechanisms of resistance to persuasion. (2002)Do as we say and as we do: The interplay of descriptive and injunctive group norms in the attitude–behaviour relationship (2008)
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References

  • 1985Measuring the Involvement Construct6,012 cited
  • 1985Measuring Consumer Involvement Profiles2,247 cited
  • 1981Social Judgment: Assimilation and Contrast Effects in Communication and Attitude Change1,842 cited
  • 1972Attitude and Attitude Change.1,385 cited
  • 1984Audience Involvement in Advertising: Four Levels1,017 cited
  • 1982Attitude and Attitude Change: The Social Judgment-Involvement Approach642 cited
  • 1986Conceptualizing Involvement631 cited
  • 1985Selected Socioeconomic and Demographic Characteristics Associated with Purchasing Involvement452 cited
  • 1947The psychology of ego-involvements: Social attitudes and identifications.315 cited
  • 1985Consumer Involvement Profiles: A New and Practical Approach to Consumer Involvement282 cited
  • 1993Further evidence on the consumer involvement profile: Five antecedents of involvement221 cited
  • 1982Validation of an S-O-R Model for Situation, Enduring, and Response Components of Involvement208 cited
  • 1988The role of affective choice mode in the consumer purchase of expressive products147 cited
  • 1989A Theoretical Analysis of Two Recent Measures of Involvement143 cited
  • 1998Measuring purchase decision involvement for financial services: comparison of the Zaichkowsky and Mittal scales

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Cited by

  • 2007Customer involvement and interaction in retail banking: an examination of risk and confidence in the purchase of financial products91 cited
  • 2005Does mutual fund advertising provide necessary investment information?60 cited
  • 2008Cause-Related Marketing in the Retail and Finance Sectors47 cited
  • 2009Using involvement for segmenting the adoption of e-commerce in travel35 cited
  • 2014Building brand equity in retail banks: the case of Trinidad and Tobago33 cited
  • 2018A conceptual framework for the adoption of Islamic banking in a pluralistic-secular nation31 cited
  • 2006More hedonic versus less hedonic consumption behaviour in advanced internet bank services29 cited
  • 2014Do investors show an attentional bias toward past performance? An eye-tracking experiment on visual attention to mutual fund disclosures in simplified fund prospectuses29 cited
  • 2020An emotion-based segmentation of bank service customers28 cited
  • 2010The ethical and policy implications of profiling ‘vulnerable’ customers25 cited
  • 2021Determinants of Islamic banking products and services adoption in Morocco: a conceptual framework23 cited
  • 2014Conceptual Framework for Adoption of Islamic Banking in Nigeria: The Role of Customer Involvement20 cited
  • 2014Trust and risk-taking in a pension investment setting18 cited
  • 2010An empirical investigation of internet banking in Taiwan16 cited
  • 2011Effect of Intrinsic Motivation on Consumer Brand Evaluation: The Influence of Motive, Involvement, and Need for Cognition12 cited
  • 2013Perceived Risk/Security and Consumer Involvement with Electronic Payments in Nigeria: A Discriminant Analysis.10 cited