Anthropomorphism, agency, and ethopoeia

Abstract

Attempts to generate anthropomorphic responses to computers have been based on complex, agent-based interfaces.This study provides experimental evidence that minimal social cues can induce computer-literate individuals to use social rules-praise of others is more valid than praise of self, praise of others is friendlier than pmise of self, and criticism of others is less friendly than criticism of self-to evaluate the performance of computers.We also demonstrate that different voices are treated as distinct agents.

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