Evaluating the efficiency of a small hotel chain with a Malmquist productivity index

Carlos Pestana Barros

198 citations0/0 files storedInternational Journal of Tourism Research

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Efficiency Analysis Using DEA Diverse Aspects of Tourism Research Business, Education, Mathematics Research

Abstract

By applying data envelopment analysis (DEA) a two-stage procedure is followed to evaluate the determinants of efficiency of a Portuguese public-owned hotel chain, Enatur for the period 1999 to 2001. In the first stage the paper estimates the Malmquist index and breaks it down into technical efficiency and technological change. In the second stage, a Tobit econometric model, designed to relate efficiency scores, along with other managerial and contextual variables, is used to identify the efficiency drivers. The implications of this study for managerial purposes are then discussed. Copyright © 2005 John Wiley & Sons, Ltd.

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References

1976Theory of the firm: Managerial behavior, agency costs and ownership structure 1978Measuring the efficiency of decision making units 1957The Measurement of Productive Efficiency 1965The Logic of Collective Action 1966The Logic of Collective Action: Public Goods and the Theory of Groups.2019American Economic Review 2005An Introduction to Efficiency and Productivity Analysis 1998An Introduction to Efficiency and Productivity Analysis

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