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Identifying the underlying structure of perceived service fairness in restaurants
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Identifying the underlying structure of perceived service fairness in restaurants (2009)Identifying the underlying structure of p…Exchange and Power in Social Life (2017)Exchange and Power in Social …On the dimensionality of organizational justice: A construct validation of a measure. (2001)On the dimensionality of orga…Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)Justice at the millennium: A …Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…Organizational Justice: Yesterday, Today, and Tomorrow (1990)Organizational Justice: Yeste…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…The Social Psychology of Procedural Justice (1988)The Social Psychology of Proc…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)Application of confirmatory f…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Review of Psychometric theory (2nd ed.). (1979)Review of Psychometric theory…Inequity In Social Exchange (1965)Inequity In Social ExchangeTowards an understanding of inequity. (1963)Towards an understanding of i…Social Behavior: Its Elementary Forms (1963)Social Behavior: Its Elementa…Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Exchange and Power in Social Life. (1965)Handbook of Industrial and Organizational Psychology. (1977)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)Ethical leadership: A social learning perspective for construct development and testing (2005)Antecedents and consequences of employee engagement (2006)Construct validity in psychological tests. (1955)PLS-SEM: Indeed a Silver Bullet (2011)A Theory of Social Comparison Processes (1954)A Theory of Cognitive Dissonance (1957)Social stigma and self-esteem: The self-protective properties of stigma. (1989)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Relational Model of Authority in Groups (1992)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)CONSEQUENCES OF ABUSIVE SUPERVISION. (2000)The Commitment-Trust Theory of Relationship Marketing (1994)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations (2007)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 1979Review of Psychometric theory (2nd ed.).11,425 cited
  • 1965Inequity In Social Exchange10,813 cited
  • 1988The Social Psychology of Procedural Justice6,583 cited
  • 2001Justice at the millennium: A meta-analytic review of 25 years of organizational justice research.5,931 cited
  • 2001On the dimensionality of organizational justice: A construct validation of a measure.5,743 cited
  • 1963Towards an understanding of inequity.5,146 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1963Social Behavior: Its Elementary Forms4,692 cited
  • 1990Organizational Justice: Yesterday, Today, and Tomorrow

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3,663 cited
  • 1985Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups.3,416 cited
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