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The effect of behavioural activation and inhibition on CRM adoption
16 references·0 citing·49 second hop
The effect of behavioural activation and inhibition on CRM adoption (2012)The effect of behavioural activation and …The curvilinear relation between experienced creative time pressure and creativity: Moderating effects of openness to experience and support for creativity. (2006)The curvilinear relation betw…CRM: conceptualization and scale development (2005)CRM: conceptualization and sc…Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Choosing among Alternative Se…A Strategic Framework for Customer Relationship Management (2005)A Strategic Framework for Cus…Enterprise resource planning (2004)Enterprise resource planningTHERE'S NO PLACE LIKE HOME? THE CONTRIBUTIONS OF WORK AND NONWORK CREATIVITY SUPPORT TO EMPLOYEES' CREATIVE PERFORMANCE. (2002)THERE'S NO PLACE LIKE HOME? 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References

  • 1965Inequity In Social Exchange10,813 cited
  • 1994Behavioral inhibition, behavioral activation, and affective responses to impending reward and punishment: The BIS/BAS Scales.7,299 cited
  • 1963Towards an understanding of inequity.5,146 cited
  • 1985A revised version of the psychoticism scale3,094 cited
  • 1978Equity : theory and research2,386 cited
  • 2005A Strategic Framework for Customer Relationship Management2,094 cited
  • 2005Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies1,740 cited
  • 2001Moral Virtues, Fairness Heuristics, Social Entities, and Other Denizens of Organizational Justice1,440 cited
  • 2006The curvilinear relation between experienced creative time pressure and creativity: Moderating effects of openness to experience and support for creativity.998 cited
  • 2002THERE'S NO PLACE LIKE HOME? THE CONTRIBUTIONS OF WORK AND NONWORK CREATIVITY SUPPORT TO EMPLOYEES' CREATIVE PERFORMANCE.920 cited
  • 1987Perspectives on anxiety and impulsivity: A commentary835 cited
  • 2004Enterprise resource planning801 cited
  • 2005CRM: conceptualization and scale development633 cited
  • 2002Building Great Customer Experiences568 cited
  • 2000

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Customer Relationship Management (CRM) in financial services
498 cited
  • 1975Junior Eysenck Personality Questionnaire426 cited
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