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Security management and crime in hotels
2 references·10 citing·47 second hop
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this work references cited by second hop

References

  • 1986General and Industrial Management2,240 cited
  • 1997UK Hospitality Managers Past and Present60 cited

Cited by

  • 2006Deviant Customer Behavior: An Exploration of Frontline Employee Tactics255 cited
  • 2019Deviance, deviant behaviour and hospitality management: Sources, forms and drivers132 cited
  • 2012Hotel safety and security systems: Bridging the gap between managers and guests109 cited
  • 2017Developing a typology of disruptive customer behaviors82 cited
  • 2018The Sharing Economy: A Geographically Weighted Regression Approach to Examine Crime and the Shared Lodging Sector65 cited
  • 2011A hotel inspector calls: exploring surveillance at the home-work interface28 cited
  • 2022Hotel employee perceived crisis shocks: Conceptual and scale development24 cited
  • 2005Interactions between Service Customers : Managing On-Site, Customer-to-Customer, Interactions for Service Advantage21 cited
  • 2014An exploratory investigation of aberrant consumer behaviour in Libya: a sociocultural approach12 cited
  • 2015Co-creating hospitality experiences at the cellar door: a case study of Waiheke Island0 cited

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