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Do Different Response Formats Change the Latent Structure of Responses? an Empirical Investigation Using Taxometric Analysis
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  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 2021The educational researcher3,059 cited
  • 2007Multiple Factor Analysis2,578 cited
  • 1978Theoretical risks and tabular asterisks: Sir Karl, Sir Ronald, and the slow progress of soft psychology.1,949 cited
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532 cited
  • 1997Multivariate Taxometric Procedures: Distinguishing Types from Continua528 cited
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    • 2009Ministry orientation and ministry outcomes: Evaluation of a new multidimensional model of clergy burnout and job satisfaction49 cited
    • 2008The Latent Structure of Anxiety Sensitivity—Revisited39 cited
    • 2003Exploring Differential Item Functioning in a 360-Degree Assessment: Rater Source and Method of Delivery31 cited