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Impact of relational coordination on job satisfaction and quality outcomes: a study of nursing homes
16 references·16 citing·42 second hopsampled
Impact of relational coordination on job satisfaction and quality outcomes: a study of nursing homes (2008)Impact of relational coordination on job …STRATEGIC HUMAN RESOURCE PRACTICES, TOP MANAGEMENT TEAM SOCIAL NETWORKS, AND FIRM PERFORMANCE: THE ROLE OF HUMAN RESOURCE PRACTICES IN CREATING ORGANIZATIONAL COMPETITIVE ADVANTAGE. (2003)STRATEGIC HUMAN RESOURCE PRAC…Positive organizational scholarship : foundations of a new discipline (2003)Positive organizational schol…Social Capital: Prospects for a New Concept (2002)Social Capital: Prospects for…Organizational Social Capital and Employment Practices (1999)Organizational Social Capital…Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital, Intellectual …Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital, Intellectual …Overall job satisfaction: How good are single-item measures? (1997)Overall job satisfaction: How…The interdisciplinary study of coordination (1994)The interdisciplinary study o…Collective Mind in Organizations: Heedful Interrelating on Flight Decks (1993)Collective Mind in Organizati…Interpretive Barriers to Successful Product Innovation in Large Firms (1992)Interpretive Barriers to Succ…Employee and customer perceptions of service in banks: Replication and extension. (1985)Employee and customer percept…Research in Organizational Behavior (1984)Research in Organizational Be…Information Processing as an Integrating Concept in Organizational Design (1978)Information Processing as an …Organization Design (1977)Organization DesignOrganizations in Action: Social Science Bases of Administrative Theory. (1968)Organizations in Action: Soci…Differentiation and Integration in Complex Organizations (1967)Differentiation and Integrati…Team Relationships and Performance: Evidence from Healthcare Referral Networks (2021)Team Relationships and Perfor…Revisiting Relational Coordination: A Systematic Review (2021)Revisiting Relational Coordin…Cultural tensions in lean healthcare implementation: A paradox theory lens (2020)Cultural tensions in lean hea…Barriers to Total Quality Management for sustainability in Indian organizations (2020)Barriers to Total Quality Man…A Three-Wave Longitudinal Study of Moderated Mediation Between High-Performance Work Systems and Employee Job Satisfaction: The Role of Relational Coordination and Peer Justice Climate (2020)A Three-Wave Longitudinal Stu…Leadership for quality early childhood education and care (2019)Leadership for quality early …Performance management in context: formative cross-functional performance monitoring for improvement and the mediating role of relational coordination in hospitals (2017)Performance management in con…Patient, Primary Care Provider, and Specialist Perspectives on Specialty Care Coordination in an Integrated Health Care System (2017)Patient, Primary Care Provide…Doctors' experience of coordination across care levels and associated factors. A cross-sectional study in public healthcare networks of six Latin American countries (2017)Doctors' experience of coordi…In good company (2015)In good companyQuality uncertainty and quality-compensation contract for supply chain coordination (2013)Quality uncertainty and quali…In pursuit of learning: sensemaking the quality of work life (2013)In pursuit of learning: sense…When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, and Collective Performance (2012)When Does Employee Turnover M…New Directions for Relational Coordination Theory (2011)New Directions for Relational…Relationships and Resilience (2008)Relationships and ResilienceIs the doctor in? A relational approach to job design and the coordination of work (2008)Is the doctor in? A relationa…The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Situated Learning: Legitimate Peripheral Participation. (1994)Perspective Making and Perspective Taking in Communities of Knowing (1995)What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite (1997)Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing (1999)Mind, Self, and Society (2015)The Strength of Weak Ties (1973)Firm Resources and Sustained Competitive Advantage (1991)Knowledge Management: An Organizational Capabilities Perspective (2001)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Firm resources and sustained competitive advantage (2004)Development of the Job Diagnostic Survey. (1975)Handbook of Industrial and Organizational Psychology. (1977)Five-factor model of personality and job satisfaction: A meta-analysis. (2002)EMPLOYEE ATTRIBUTIONS OF THE “WHY” OF HR PRACTICES: THEIR EFFECTS ON EMPLOYEE ATTITUDES AND BEHAVIORS, AND CUSTOMER SATISFACTION (2008)Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective (2012)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Economic Institutions of Capitalism (1987)The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility (2000)Coordinating Mechanisms in Care Provider Groups: Relational Coordination as a Mediator and Input Uncertainty as a Moderator of Performance Effects (2002)Rethinking media richness: towards a theory of media synchronicity (2003)External Control of Organizations: Resource Dependence Perspective (2011)Bowling alone: the collapse and revival of American community (2000)The Network Paradigm in Organizational Research: A Review and Typology (2003)When Work And Family Are Allies: A Theory Of Work-Family Enrichment (2006)The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites (2007)Diffusion of Innovations 1 (2019)THE HUMAN SIDE OF ENTERPRISE (1985)Toward a knowledge‐based theory of the firm (1996)Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study (2000)Institutional Complexity and Organizational Responses (2011)Positive Psychology Progress: Empirical Validation of Interventions. (2005)Leadership: Current Theories, Research, and Future Directions (2008)Getting to the “COR” (2014)Developing relationships in business networks (1995)Making knowledge the basis of a dynamic theory of the firm (1996)Social Identity Theory and the Organization (1989)Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Social capital, knowledge acquisition, and knowledge exploitation in young technology‐based firms (2001)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice1 (2005)
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References

  • 1998Social Capital, Intellectual Capital, and the Organizational Advantage13,741 cited
  • 1984Research in Organizational Behavior10,806 cited
  • 2002Social Capital: Prospects for a New Concept9,659 cited
  • 1998Social Capital, Intellectual Capital, and the Organizational Advantage7,110 cited
  • 1993Collective Mind in Organizations: Heedful Interrelating on Flight Decks4,382 cited
  • 1968Organizations in Action: Social Science Bases of Administrative Theory.4,133 cited
  • 1967Differentiation and Integration in Complex Organizations3,935 cited
  • 1994The interdisciplinary study of coordination3,500 cited
  • 1997Overall job satisfaction: How good are single-item measures?3,456 cited
  • 2003Positive organizational scholarship : foundations of a new discipline2,781 cited
  • 1992Interpretive Barriers to Successful Product Innovation in Large Firms2,748 cited
  • 1978Information Processing as an Integrating Concept in Organizational Design2,572 cited
  • 1977Organization Design2,177 cited
  • 1999Organizational Social Capital and Employment Practices2,063 cited
  • 2003STRATEGIC HUMAN RESOURCE PRACTICES, TOP MANAGEMENT TEAM SOCIAL NETWORKS, AND FIRM PERFORMANCE: THE ROLE OF HUMAN RESOURCE PRACTICES IN CREATING ORGANIZATIONAL COMPETITIVE ADVANTAGE.

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1,358 cited
  • 1985Employee and customer perceptions of service in banks: Replication and extension.1,353 cited
  • Cited by

    • 2021Revisiting Relational Coordination: A Systematic Review284 cited
    • 2012When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, and Collective Performance203 cited
    • 2008Relationships and Resilience141 cited
    • 2011New Directions for Relational Coordination Theory103 cited
    • 2008Is the doctor in? A relational approach to job design and the coordination of work93 cited
    • 2015In good company81 cited
    • 2019Leadership for quality early childhood education and care80 cited
    • 2013Quality uncertainty and quality-compensation contract for supply chain coordination72 cited
    • 2017Doctors' experience of coordination across care levels and associated factors. A cross-sectional study in public healthcare networks of six Latin American countries62 cited
    • 2020Barriers to Total Quality Management for sustainability in Indian organizations50 cited
    • 2021Team Relationships and Performance: Evidence from Healthcare Referral Networks49 cited
    • 2017Patient, Primary Care Provider, and Specialist Perspectives on Specialty Care Coordination in an Integrated Health Care System49 cited
    • 2017Performance management in context: formative cross-functional performance monitoring for improvement and the mediating role of relational coordination in hospitals46 cited
    • 2020Cultural tensions in lean healthcare implementation: A paradox theory lens44 cited
    • 2020A Three-Wave Longitudinal Study of Moderated Mediation Between High-Performance Work Systems and Employee Job Satisfaction: The Role of Relational Coordination and Peer Justice Climate34 cited
    • 2013In pursuit of learning: sensemaking the quality of work life31 cited