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Patron Online Catalog Success
2 references·0 citing·8 second hop
Patron Online Catalog Success (1994)Patron Online Catalog SuccessSuccesses and Failures of Patrons Searching the Online Catalog at a Large Academic Library: A Transaction Log Analysis. (1991)Successes and Failures of Pat…Development and Testing of a Reference Transaction Assessment Instrument (1987)Development and Testing of a …Approaches to personality inventory construction: A comparison of merits. (1984)A service quality and success model for the information service industry (2003)Satisfaction Formation Processes in Library Users: Understanding Multisource Effects (2004)A comparison of Magal's service quality instrument with SERVPERF (2006)Question-Negotiation and Information Seeking in Libraries (2015)The Use of OPAC in a Large Academic Library: A Transactional Log Analysis Study of Subject Searching (2007)Users' behaviour patterns in academic libraries' OPACs: a multivariate statistical analysis (2007)A clickstream data analysis of Chinese academic library OPAC users' information behavior (2017)
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References

  • 1991Successes and Failures of Patrons Searching the Online Catalog at a Large Academic Library: A Transaction Log Analysis.61 cited
  • 1987Development and Testing of a Reference Transaction Assessment Instrument54 cited

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