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A Review of Social Media Use in E-Government
16 references·16 citing·42 second hopsampled
A Review of Social Media Use in E-Government (2012)A Review of Social Media Use in E-Governm…Local e-government 2.0: Social media and corporate transparency in municipalities (2012)Local e-government 2.0: Socia…The social media manifesto: A comprehensive review of the impact of social media on emergency management (2011)The social media manifesto: A…Social Media for Digital and Social Inclusion: Challenges for Information Society 2.0 Research & Policies (2011)Social Media for Digital and …Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies (2010)Using ICTs to create a cultur…Transparency and technological change: Ensuring equal and sustained public access to government information (2010)Transparency and technologica…The Political Power of Social Media (2010)The Political Power of Social…The Future of Public Administration around the World: The Minnowbrook Perspective (2010)The Future of Public Administ…Social Media Technology and Government Transparency (2010)Social Media Technology and G…Government 2.0: Making connections between citizens, data and government (2010)Government 2.0: Making connec…Emergency knowledge management and social media technologies: A case study of the 2010 Haitian earthquake (2010)Emergency knowledge managemen…User-centered E-Government in practice: A comprehensive model for measuring user satisfaction (2009)User-centered E-Government in…Factors influencing intention to use e-government services among citizens in Malaysia (2009)Factors influencing intention…Trust and risk in e-government adoption (2008)Trust and risk in e-governmen…E-government adoption: A cultural comparison (2008)E-government adoption: A cult…Can Web 2.0 applications save e-democracy? A study of how new internet applications may enhance citizen participation in the political process online (2008)Can Web 2.0 applications save…The accessibility of Chinese local government Web sites: An exploratory study (2006)The accessibility of Chinese …Local governments' use of social media during the COVID-19 pandemic: The case of Portugal (2021)Local governments' use of soc…The Limits of Social Media for Public Administration Research and Practice (2020)The Limits of Social Media fo…Entrepreneurship through the platform strategy in the digital era: Insights and research opportunities (2018)Entrepreneurship through the …Effects of perceived online–offline integration and internet censorship on mobile government microblogging service continuance: A gratification perspective (2018)Effects of perceived online–o…Digital Participatory Platforms for Co-Production in Urban Development (2018)Digital Participatory Platfor…Mapping government social media research and moving it forward: A framework and a research agenda (2017)Mapping government social med…How to strengthen the social media interactivity of e-government (2016)How to strengthen the social …Factors influencing social media use in local governments: The case of Italy and Spain (2016)Factors influencing social me…Digital transparency and Web 2.0 in Spanish city councils (2016)Digital transparency and Web …Developing and Testing an Integrative Framework for Open Government Adoption in Local Governments (2016)Developing and Testing an Int…Emotional Dynamics in the Age of Misinformation (2015)Emotional Dynamics in the Age…Social Media Risks and Benefits (2014)Social Media Risks and Benefi…Passive crowdsourcing in government using social media (2014)Passive crowdsourcing in gove…Designing a Second Generation of Open Data Platforms: Integrating Open Data and Social Media (2014)Designing a Second Generation…Social media in public health care: Impact domain propositions (2012)Social media in public health…Participative Public Policy Making Through Multiple Social Media Platforms Utilization (2012)Participative Public Policy M…Disruptive technologies: catching the wave (1995)Enterprise 2.0: the dawn of emergent collaboration (2006)Suggesting frameworks of citizen-sourcing via Government 2.0 (2011)Understanding risks, benefits, and strategic alternatives of social media applications in the public sector (2012)Government innovation through social media (2013)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)An Integrative Model Of Organizational Trust (1995)User Acceptance of Information Technology: Toward A Unified View1 (2003)The imperative of influencing citizen attitude toward e-government adoption and use (2015)Determinants of E-government Adoption: Testing the Mediating Effects of Perceived Usefulness and Perceived Ease of Use (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)e-Government Adoption Model (GAM): Differing service maturity levels (2010)An empirical validation of a unified model of electronic government adoption (UMEGA) (2017)The theory of planned behavior (1991)Adoption of e-government services in Turkey (2016)Adoption of online public grievance redressal system in India: Toward developing a unified view (2016)Analysing the critical factors influencing trust in e-government adoption from citizens’ perspective: A systematic review and a conceptual framework (2016)The future of ideas: the fate of the commons in a connected world (2002)E-government around the world: lessons, challenges, and future directions (2003)Interaction between States and Citizens in the Age of the Internet: “e‐Government” in the United States, Britain, and the European Union (2003)On the barriers for local government releasing open data (2014)4 What Is Web 2.0? Design Patterns and Business Models for the Next Generation of Software (2012)Citizens' engagement on local governments' Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe (2014)Institutions, Institutional Change and Economic Performance (1991)Social capital a theory of social structure and action (2001)Institutions and the Resource Curse (2006)Benefits, Adoption Barriers and Myths of Open Data and Open Government (2012)Digital government evolution: From transformation to contextualization (2015)Communities of practice learning, meaning, and identity (1999)Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries (2004)Social Media in Disaster Risk Reduction and Crisis Management (2013)Social network analysis: Characteristics of online social networks after a disaster (2017)Detection and Resolution of Rumours in Social Media (2018)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Do they want it? Do they use it? The ‘Demand-Side’ of e-Government in Australia and New Zealand (2010)Securing e-Government and e-Voting with an open cloud computing architecture (2011)Measuring user satisfaction from e-Government services: Lessons from Jordan (2013)Diffusion of Innovations 1 (2019)Many Clicks but Little Sticks: Social Media Activism in Indonesia (2013)Using Twitter to mobilize protest action: online mobilization patterns and action repertoires in the Occupy Wall Street, Indignados, and Aganaktismenoi movements (2014)How Social Media Facilitates Political Protest: Information, Motivation, and Social Networks (2018)
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References

  • 2010Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies2,303 cited
  • 2008Trust and risk in e-government adoption1,235 cited
  • 2012Local e-government 2.0: Social media and corporate transparency in municipalities902 cited
  • 2010Emergency knowledge management and social media technologies: A case study of the 2010 Haitian earthquake874 cited
  • 2010Government 2.0: Making connections between citizens, data and government574 cited
  • 2010The Political Power of Social Media522 cited
  • 2008E-government adoption: A cultural comparison491 cited
  • 2009Factors influencing intention to use e-government services among citizens in Malaysia451 cited
  • 2009User-centered E-Government in practice: A comprehensive model for measuring user satisfaction428 cited
  • 2010Transparency and technological change: Ensuring equal and sustained public access to government information420 cited
  • 2010Social Media Technology and Government Transparency292 cited
  • 2010The Future of Public Administration around the World: The Minnowbrook Perspective137 cited
  • 2006The accessibility of Chinese local government Web sites: An exploratory study116 cited
  • 2008Can Web 2.0 applications save e-democracy? A study of how new internet applications may enhance citizen participation in the political process online

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86 cited
  • 2011The social media manifesto: A comprehensive review of the impact of social media on emergency management86 cited
  • 2011Social Media for Digital and Social Inclusion: Challenges for Information Society 2.0 Research & Policies47 cited
  • Cited by

    • 2015Emotional Dynamics in the Age of Misinformation273 cited
    • 2016Factors influencing social media use in local governments: The case of Italy and Spain215 cited
    • 2016Developing and Testing an Integrative Framework for Open Government Adoption in Local Governments204 cited
    • 2018Entrepreneurship through the platform strategy in the digital era: Insights and research opportunities178 cited
    • 2014Social Media Risks and Benefits161 cited
    • 2018Digital Participatory Platforms for Co-Production in Urban Development153 cited
    • 2017Mapping government social media research and moving it forward: A framework and a research agenda145 cited
    • 2014Passive crowdsourcing in government using social media107 cited
    • 2012Social media in public health care: Impact domain propositions93 cited
    • 2020The Limits of Social Media for Public Administration Research and Practice93 cited
    • 2016Digital transparency and Web 2.0 in Spanish city councils92 cited
    • 2012Participative Public Policy Making Through Multiple Social Media Platforms Utilization76 cited
    • 2021Local governments' use of social media during the COVID-19 pandemic: The case of Portugal73 cited
    • 2014Designing a Second Generation of Open Data Platforms: Integrating Open Data and Social Media72 cited
    • 2018Effects of perceived online–offline integration and internet censorship on mobile government microblogging service continuance: A gratification perspective61 cited
    • 2016How to strengthen the social media interactivity of e-government60 cited