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Organizational crisis experience and public relations roles

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2010Crisis Communication Research in Public Relations Journals: Tracking Research Trends over Thirty Years106 cited
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2006Crisis communications preparedness among U.S. organizations: Activities and assessments by public relations practitioners

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69 cited

2000Is corporate communications a strategic function?68 cited

1999Mapping the strategic thinking of public relations managers in a crisis situation: An illustrative example using conjoint analysis59 cited

2006Corporate crisis planning: tensions, issues, and contradictions53 cited

2006Crisis Management in Real Time42 cited

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2016Planning Makes (Closer to) Perfect: Exploring United States’ Local Government Officials’ Evaluations of Crisis Management28 cited

2002Corporate Advertising as Inoculation against Negative News: An Experimental Investigation of Efficacy and Presentation Order Effects27 cited

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2010Cultural issues in crisis communication25 cited