Article2008

Electronic records management systems implementation in the Pakistani local government

Helle Zinner Henriksen · Kim Viborg Andersen

39 citations0/0 files storedRecords Management Journal

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Digital and Traditional Archives Management E-Government and Public Services Information Systems and Technology Applications

Abstract

Purpose – The purpose of this paper is first to present a case study where standardized case handling processes have been transferred from a manual system to an IT system, and then to demonstrate the implications of implementing an electronic records management system (ERMS) in an environment – the Punjabi province of Pakistan – which is unfamiliar with the features embedded in ERMS.

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2019Diffusion of Innovations 1 2005The benefits of electronic records management systems: a general review of published and some unpublished cases 2001Electronic Records Management and Public Accountability: Beyond an Instrumental Approach 2005Implementing an electronic records management system

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