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Measuring the impact of part‐time workers in service organizations
11 references·3 citing·40 second hop
Measuring the impact of part‐time workers in service organizations (1990)Measuring the impact of part‐time workers…Simple Approaches to Shift, Days-Off and Tour Scheduling Problems (1983)Simple Approaches to Shift, D…Part-Time Workers as Missing Persons in Organizational Research (1982)Part-Time Workers as Missing …A Simulation Analysis of Tour-Shift Construction Procedures (1982)A Simulation Analysis of Tour…The Service Sector of the U.S. Economy (1981)The Service Sector of the U.S…Shift Scheduling in Banking Operations: A Case Application (1980)Shift Scheduling in Banking O…Review and conceptual analysis of the employee turnover process. (1979)Review and conceptual analysi…Effects of job complexity on the reactions of part-time employees (1979)Effects of job complexity on …Workforce Allocation in Cyclical Scheduling Problems: A Survey (1976)Workforce Allocation in Cycli…Heuristic Methods for Telephone Operator Shift Scheduling: An Experimental Analysis (1976)Heuristic Methods for Telepho…A COMPARISON OF SHORT‐TERM AND LONG‐TERM PART‐TIME EMPLOYEES (1971)A COMPARISON OF SHORT‐TERM AN…Today the campuses, tomorrow the corporations Demand for participation can be good (1970)Today the campuses, tomorrow …A Multi-Objective Optimization Approach Using the RFM Model in Direct Marketing (2015)A Multi-Objective Optimizatio…Overtime schedules for full-time service workers (1997)Overtime schedules for full-t…Labor Utilization Effects of Labor Scheduling Flexibility Alternatives in a Tour Scheduling Environment (1993)Labor Utilization Effects of …The Customer Contact Approach to Services: Theoretical Bases and Practical Extensions (1981)Delivering quality service: balancing customer perceptions and expectations (1990)Service Breakthroughs: Changing the Rules of the Game (1990)LOSS AS A UNIVERSAL CONCEPT: A REVIEW OF THE LITERATURE TO IDENTIFY COMMON ASPECTS OF LOSS IN DIVERSE SITUATIONS (2001)On‐Call Overtime for Service Workforce Scheduling when Demand Is Uncertain (2012)A heuristic procedure to solve the project staffing problem with discrete time/resource trade-offs and personnel scheduling constraints (2018)Traffic Delays at Toll Booths (1954)A Stochastic Goal Program for Employee Scheduling (1996)Real‐Time Work Schedule Adjustment Decisions: An Investigation and Evaluation (2004)Using Benders Decomposition to Implicitly Model Tour Scheduling (2004)Experimental Design: Procedures for the Behavioral Sciences (2013)What is job satisfaction? (1969)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Intermediate linkages in the relationship between job satisfaction and employee turnover. (1977)Ironies of automation (1983)Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey (1985)Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior. (1988)Statistics for Experimenters (1979)Implicit Modeling of Flexible Break Assignments in Optimal Shift Scheduling (1990)Overlapping Start-Time Bands in Implicit Tour Scheduling (1996)The Location of Emergency Service Facilities (1971)A Mathematical Programming Model for Scheduling Nursing Personnel in a Hospital (1972)A Break from Tradition for the San Francisco Police: Patrol Officer Scheduling Using an Optimization-Based Decision Support System (1989)Improved Implicit Optimal Modeling of the Labor Shift Scheduling Problem (1995)Cyclic and non-cyclic scheduling of 12 h shift nurses by network programming (1998)The Operator-Scheduling Problem: A Network-Flow Approach (1974)A Comparative Evaluation of Labor Tour Scheduling Methods (1991)Reexamining the Nurse Scheduling Problem: Staffing Ratios and Nursing Shortages* (2006)THE EFFECTS OF FULL-TIME VERSUS PART-TIME EMPLOYMENT STATUS ON ATTITUDES TOWARD SPECIFIC ORGANIZATIONAL CHARACTERISTICS AND OVERALL JOB SATISFACTION. (1984)Part-time work for women: Does it really help balance work and family? (2000)Effects of management communication, opportunity for learning, and work schedule flexibility on organizational commitment (2006)Competitors' responses to easily imitated new products—exploring commercial banking product introductions (1985)Local development: Conceptual bases and policy implications (1985)Economic Restructuring And The American City (1990)On Manpower Scheduling Algorithms (1982)Survey, Categorization, and Comparison of Recent Tour Scheduling Literature (2004)Workforce scheduling and routing problems: literature survey and computational study (2014)Service operations management: Research and application (1982)A heuristic programming approach to the employee scheduling problem and some thoughts on “managerial robots” (1984)A MARKET UTILITY‐BASED MODEL FOR CAPACITY SCHEDULING IN MASS SERVICES (2003)
this work references cited by second hop

References

  • 1979Review and conceptual analysis of the employee turnover process.2,249 cited
  • 1976Workforce Allocation in Cyclical Scheduling Problems: A Survey245 cited
  • 1983Simple Approaches to Shift, Days-Off and Tour Scheduling Problems143 cited
  • 1976Heuristic Methods for Telephone Operator Shift Scheduling: An Experimental Analysis124 cited
  • 1982Part-Time Workers as Missing Persons in Organizational Research112 cited
  • 1981The Service Sector of the U.S. Economy90 cited
  • 1982A Simulation Analysis of Tour-Shift Construction Procedures62 cited
  • 1980Shift Scheduling in Banking Operations: A Case Application49 cited
  • 1971A COMPARISON OF SHORT‐TERM AND LONG‐TERM PART‐TIME EMPLOYEES36 cited
  • 1979Effects of job complexity on the reactions of part-time employees33 cited
  • 1970Today the campuses, tomorrow the corporations Demand for participation can be good2 cited

Cited by

  • 1997Overtime schedules for full-time service workers42 cited
  • 1993Labor Utilization Effects of Labor Scheduling Flexibility Alternatives in a Tour Scheduling Environment39 cited
  • 2015A Multi-Objective Optimization Approach Using the RFM Model in Direct Marketing11 cited

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