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Red Tape and Democracy: How Rules Affect Citizenship Rights

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References

1992A Relational Model of Authority in Groups2,977 cited
1998The Paradox of Redistribution and Strategies of Equality: Welfare State Institutions, Inequality, and Poverty in the Western Countries2,304 cited
1980Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service2,147 cited
1964Class, Citizenship, and Social Development.2,126 cited
1998Policy design for democracy1,250 cited
2004The Consequences of Public Policy for Democratic Citizenship: Bridging Policy Studies and Mass Politics938 cited
1999Lessons of Welfare: Policy Design, Political Learning, and Political Action815 cited
2004The Take Up of Social Benefits708 cited
2003How Policies Make Citizens685 cited
1999Bureaucracy and Red Tape406 cited
1993A Theory Of Government “Red Tape”387 cited
2010Administrative Exclusion: Organizations and the Hidden Costs of Welfare Claiming334 cited
1995Research Note: Public and Private Managers' Perceptions of Red Tape322 cited
2007Organizational Effectiveness and Bureaucratic Red Tape: A Multimethod Study167 cited
2008Measuring How Administration Shapes Citizenship: A Policy Feedback Perspective on Performance Management

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163 cited

2009The Impact of Red Tape on Governmental Performance: An Empirical Analysis156 cited

Cited by

2013Shifting Administrative Burden to the State: The Case of Medicaid Take‐Up263 cited
2020Digitization or equality: When government automation covers some, but not all citizens194 cited
2018The digital cage: Administrative exclusion through information architecture – The case of the Dutch civil registry's master data management system148 cited
2020Social Equity and COVID ‐19: The Case of African Americans143 cited
2013Policymaking by Other Means140 cited
2020Burdens, Sludge, Ordeals, Red tape, Oh My!: A User's Guide to the Study of Frictions130 cited
2021Digital technologies, artificial intelligence, and bureaucratic transformation130 cited
2019Does Administrative Burden Influence Public Support for Government Programs? Evidence from a Survey Experiment114 cited
2023Administrative exclusion in the infrastructure‐level bureaucracy: The case of the Dutch daycare benefit scandal91 cited
2021Working Within a System of Administrative Burden: How Street-Level Bureaucrats’ Role Perceptions Shape Access to the Promise of Higher Education90 cited
2022Mitigating Psychological Costs—The Role of Citizens’ Administrative Literacy and Social Capital76 cited
2016The negative effect of red tape on procedural satisfaction76 cited
2022The ontology, origin, and impact of divisive public sector rules: A meta‐narrative review of the red tape and administrative burden literatures67 cited
2012Does Fair Treatment in the Workplace Matter? An Assessment of Organizational Fairness and Employee Outcomes in Government65 cited
2021Administrative burden, social construction, and public support for government programs63 cited
2018Low‐trust bureaucracy: Understanding the Mexican bureaucratic experience57 cited