Article2013

Relationship Between Organizational Commitment and Organisational Citizenship Behavior (OCB) At Goverment-Owned Corporation Companies

16 citations0/0 files storedJournal of Public Administration and Governance

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Employee Performance and Management Job Satisfaction and Organizational Behavior Healthcare Education and Workforce Issues

Abstract

Organizational citizenship behavior (OCB) is important to solve the complexity of organizational problems in public sector, including BUMN. However, it still has different explanation about factors which have influence to OCB. This study aims to examine the relationship between organizational commitment and OCB atPT Telkom Makassar. Used approach in this research is quantitative by survey methods, through a number of 176 employees from 6 divisions at this BUMN organization by giving response to OCB and their commitment to the organization. Data is collected by questionnaire. Data analysis applies statistical analysis of recursive path model using SPSS version 17.0. Findings of this research reveals that success rate of an organization is also determined by on how organization stimulates their employees upon the organization itself. It can be concluded that organizational commitment positively and significantly relates to OCB at PT Telkom Makassar. Hence, it is suggested that for the forthcoming studies, researcher needs to wield qualitative approach to gather a much deeper information in order to explain the phenomenon.

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References

1989The Practice of Social Research 1991A three-component conceptualization of organizational commitment 1997Organizational Citizenship Behavior: It's Construct Clean-Up Time 1989Organizational Citizenship Behavior: The Good Soldier Syndrome 1976One More Time: How Do You Motivate Employees?2002Abusive supervision and subordinates' organizational citizenship behavior.1996Organisasi: perilaku-struktur-proses 2011Change-Oriented Organizational Citizenship Behavior in Public Administration: The Power of Leadership and the Cost of Organizational Politics

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