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The Rhetoric and Reality of Total Quality Management · Study

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ArticleThe Rhetoric and Reality of Total Quality Management

Mark Zbaracki1998

Article1998

The Rhetoric and Reality of Total Quality Management

909 citations·0/0 files stored·Administrative Science Quarterly

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Quality and Supply Management Quality and Management Systems Management Systems and Quality Improvement

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 909 citations exist upstream.

References

1968The Discovery of Grounded Theory: Strategies for Qualitative Research.1977Institutionalized Organizations: Formal Structure as Myth and Ceremony 2004The iron cage revisited institutional isomorphism and collective rationality in organizational fields 2008Qualitative Data Analysis 1967The Social Construction of Reality 1985What is total quality control the japanese way 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT 1995Total Quality Management: Empirical, Conceptual, and Practical Issues

Cited by

2003Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited 2005Rhetorical Strategies of Legitimacy 2003Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination 2003Grounded Theory in Management Research 2000Looking Forward and Looking Backward: Cognitive and Experiential Search 2008Management Innovation 2002Process Management and Technological Innovation: A Longitudinal Study of the Photography and Paint Industries 2007A Tale of Two Cities: Competing Logics and Practice Variation in the Professionalizing of Mutual Funds

Details

Year1998

Typearticle

Published1998-09-01

VenueAdministrative Science Quarterly

ISSN-L0001-8392

Languageen

Citations909

Files0 public / 0

ShelfQuality and Supply Management

Identifiers

doi10.2307/2393677

openalex_workW2031635706

Links

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