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Investigating the Relationship Between Service Quality and Loyalty in Greek Banking Sector

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References

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2010The Impact of Service Quality on Customer Loyalty: A Study of Banks in Penang, Malaysia356 cited

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2006

The antecedents of consumer loyalty in retail banking

347 cited

2005Customer service quality in the Greek Cypriot banking industry296 cited

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2018Service quality and customer satisfaction: An empirical analysis of banking sector in Goa13 cited
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