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The role of corporate social responsibility, perceived quality and corporate reputation on purchase intention: Implications for brand management
16 references·16 citing·44 second hopsampled
The role of corporate social responsibility, perceived quality and corporate reputation on purchase intention: Implications for brand management (2012)The role of corporate social responsibili…The Social Responsibility of Business Is to Increase Its Profits (2007)The Social Responsibility of …Strategy and society: the link between competitive advantage and corporate social responsibility (2007)Strategy and society: the lin…Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Corporate Social Responsibili…Corporate Legitimacy as Deliberation: A Communicative Framework (2006)Corporate Legitimacy as Delib…The impact of perceived corporate social responsibility on consumer behavior (2005)The impact of perceived corpo…Being Good or Being Known: An Empirical Examination of the Dimensions, Antecedents, and Consequences of Organizational Reputation (2005)Being Good or Being Known: An…61. Capitalism and Freedom (2002)61. Capitalism and FreedomCutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Reputation: realizing value from the corporate image (1996)Reputation: realizing value f…Reputation: Realizing Value from the Corporate Image (1996)Reputation: Realizing Value f…The theory of planned behavior (1991)The theory of planned behaviorWHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)WHAT'S IN A NAME? REPUTATION …Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)Consumer perceptions of servi…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Examining the antecedents and effects of hotel corporate reputation on customers’ loyalty and citizenship behavior: an integrated framework (2022)Examining the antecedents and…Corporate social responsibility (CSR) and hospitality sector: Charting new frontiers for restaurant businesses (2022)Corporate social responsibili…Impact of customer-based corporate reputation on customer engagement behaviors: customer identification and brand love as mediators and industry type as a moderator (2021)Impact of customer-based corp…How Corporate Reputation Disclosures Affect Stakeholders’ Behavioral Intentions: Mediating Mechanisms of Perceived Organizational Performance and Corporate Reputation (2020)How Corporate Reputation Disc…Effects of Perceived Sustainability Level of Sportswear Product on Purchase Intention: Exploring the Roles of Perceived Skepticism and Perceived Brand Reputation (2020)Effects of Perceived Sustaina…The relative impact of corporate reputation on consumer choice: beyond a halo effect (2018)The relative impact of corpor…Society or the environment? Understanding how consumers evaluate brand messages about corporate social responsibility activities (2018)Society or the environment? U…Effects of corporate social responsibility on employees in the casino industry (2018)Effects of corporate social r…CSR and consumer behavioral responses: the role of customer-company identification (2018)CSR and consumer behavioral r…The effects of consumer perception of volume discount benefits on intention to purchase grocery products (2017)The effects of consumer perce…Consumer Behavior towards Green Products (2017)Consumer Behavior towards Gre…The influence of tourists' expectations on purchase intention: Linking marketing strategy for low-cost airlines (2016)The influence of tourists' ex…Does the restaurant type matter for investment in corporate social responsibility? (2016)Does the restaurant type matt…Defining and Measuring Corporate Reputations (2016)Defining and Measuring Corpor…The Interactions of CSR, Self-Congruity and Purchase Intention among Chinese Consumers (2015)The Interactions of CSR, Self…The Influences of Corporate Social Responsibility to Customer Repurchases Intentions, Customer Word-of-Mouth Intentions and Customer Perceived Food Quality of Fast-Food Restaurants in Hong Kong and the Mediating Effects of Corporate Reputation (2014)The Influences of Corporate S…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Coefficient Alpha and the Internal Structure of Tests (1951)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Structural equation modeling in practice: A review and recommended two-step approach. (1988)What We Know and Don’t Know About Corporate Social Responsibility (2012)Corporate Sustainability: First Evidence on Materiality (2016)Corporate Social Responsibility and Firm Risk: Theory and Empirical Evidence (2018)Judgment under Uncertainty: Heuristics and Biases (1974)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)The Economics of Schooling: Production and Efficiency in Public Schools. (1986)Political power beyond the State: problematics of government (2010)The Theory of Economic Development (2016)The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders (1991)A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance (1995)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)“Implicit” and “Explicit” CSR: A Conceptual Framework for a Comparative Understanding of Corporate Social Responsibility (2008)A framework of sustainable supply chain management: moving toward new theory (2008)The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice (2010)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1991The theory of planned behavior90,729 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2007The Social Responsibility of Business Is to Increase Its Profits11,534 cited
  • 200261. Capitalism and Freedom9,261 cited
  • 2007Strategy and society: the link between competitive advantage and corporate social responsibility7,425 cited
  • 1990WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.5,424 cited
  • 2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,436 cited
  • 1990Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions2,908 cited
  • 1996Reputation: Realizing Value from the Corporate Image2,620 cited
  • 1996Reputation: realizing value from the corporate image2,119 cited
  • 2005The impact of perceived corporate social responsibility on consumer behavior2,063 cited
  • 2005

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Being Good or Being Known: An Empirical Examination of the Dimensions, Antecedents, and Consequences of Organizational Reputation
1,595 cited
  • 2006Corporate Legitimacy as Deliberation: A Communicative Framework1,233 cited
  • Cited by

    • 2016Defining and Measuring Corporate Reputations131 cited
    • 2018Effects of corporate social responsibility on employees in the casino industry113 cited
    • 2015The Interactions of CSR, Self-Congruity and Purchase Intention among Chinese Consumers105 cited
    • 2018CSR and consumer behavioral responses: the role of customer-company identification103 cited
    • 2020How Corporate Reputation Disclosures Affect Stakeholders’ Behavioral Intentions: Mediating Mechanisms of Perceived Organizational Performance and Corporate Reputation77 cited
    • 2022Corporate social responsibility (CSR) and hospitality sector: Charting new frontiers for restaurant businesses72 cited
    • 2017Consumer Behavior towards Green Products62 cited
    • 2016The influence of tourists' expectations on purchase intention: Linking marketing strategy for low-cost airlines62 cited
    • 2018The relative impact of corporate reputation on consumer choice: beyond a halo effect60 cited
    • 2020Effects of Perceived Sustainability Level of Sportswear Product on Purchase Intention: Exploring the Roles of Perceived Skepticism and Perceived Brand Reputation59 cited
    • 2017The effects of consumer perception of volume discount benefits on intention to purchase grocery products43 cited
    • 2021Impact of customer-based corporate reputation on customer engagement behaviors: customer identification and brand love as mediators and industry type as a moderator42 cited
    • 2016Does the restaurant type matter for investment in corporate social responsibility?42 cited
    • 2022Examining the antecedents and effects of hotel corporate reputation on customers’ loyalty and citizenship behavior: an integrated framework39 cited
    • 2018Society or the environment? Understanding how consumers evaluate brand messages about corporate social responsibility activities37 cited
    • 2014The Influences of Corporate Social Responsibility to Customer Repurchases Intentions, Customer Word-of-Mouth Intentions and Customer Perceived Food Quality of Fast-Food Restaurants in Hong Kong and the Mediating Effects of Corporate Reputation35 cited